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World Community Grid Forums
Category: Official Messages
Forum: News
Thread: 2023-09-28 Update (Server slowness resolved) |
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Thread Status: Active Total posts in this thread: 8
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges: 
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Yesterday, we found and resolved an issue that caused our BOINC server's database to slow down considerably. The WCG system uses IBM MQ messaging middleware to propagate information to different components. A filesystem on the database server ran out of storage space, preventing message propagation on that node and introduced delays into certain database updates. Users may have noticed a decrease in the rate of work unit supply, or general server slowness. We apologize for the inconvenience.
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wildhagen
Veteran Cruncher The Netherlands Joined: Jun 5, 2009 Post Count: 1004 Status: Offline Project Badges: 
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I still don't get any workunits on any of my machines:
-- 28-09-23 16:37:33 | World Community Grid | Tasks are committed to other platforms -- Does that mean the issue is NOT resolved yet? |
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Jake1402
Senior Cruncher USA Joined: Dec 30, 2005 Post Count: 181 Status: Offline Project Badges: 
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Not getting any Windows or android work...Linux machines are full with resends
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2 AMD FX 8320/AMD R9 270X/Win 10 2 AMD FX 8320/AMD RX 560/Linux Mint 20.3 (both computers DOA) Intel Pentium G240/Win 10 |
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cz50975
Advanced Cruncher Joined: Dec 9, 2004 Post Count: 117 Status: Offline Project Badges: 
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I have still lengthy list of Linux WUs waiting for validation because system not forwarding it for calculation to another wingman even with 5 days delay.
Here is one example https://www.worldcommunitygrid.org/contribution/workunit/380104729 |
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TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 2173 Status: Offline Project Badges: 
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Well, the "slowmess" issue with the web site aside (not sure why nobody noticed a file system running out of drive space before
 , that is unrelated to a firmware upgrade), it is rather depressing that there still is no word as to why there are no WUs in general, beside apparently resends on Linux (and macOS, going by my MacBook).And the next weekend is approaching fast...  Ralf |
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Paul Schlaffer
Senior Cruncher USA Joined: Jun 12, 2005 Post Count: 278 Status: Offline Project Badges:
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Folks, it always takes time for the system to catch up after an outage, as the demand is high with everyone hitting it at once. It will catch up, give it time. It wasn't until this evening when I finally received a full complement of work.
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“Where an excess of power prevails, property of no sort is duly respected. No man is safe in his opinions, his person, his faculties, or his possessions.” – James Madison (1792)
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 442 Status: Offline Project Badges:
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TigerLily,
Thanks for those details as they are always appreciated. That information helps us to understand the system a little better. But, more importantly, gives your IT group additional data to fill in the system processes and functions' flow chart with more details! Which is an important resource when the system is not performing as expected. Keep up the good work! |
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as1981
Advanced Cruncher Joined: Dec 3, 2006 Post Count: 51 Status: Offline Project Badges:
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Yesterday, we found and resolved an issue that caused our BOINC server's database to slow down considerably. The WCG system uses IBM MQ messaging middleware to propagate information to different components. A filesystem on the database server ran out of storage space, preventing message propagation on that node and introduced delays into certain database updates. Users may have noticed a decrease in the rate of work unit supply, or general server slowness. We apologize for the inconvenience. Thanks for the information. Some will disagree with me but it looks like issues are getting identified and fixed quicker than in the past. I say that as a positive comment about the situation now and not a criticism of the past. |
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