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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: GPU MIssing? - potential resolution |
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Thread Status: Active Total posts in this thread: 9
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 297 Status: Offline Project Badges: 
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have had a problem with a particular computer where the GPU goes missing - BOINC version independent. Anyone have any ideas?
----------------------------------------About to head to work, but did a quick formatting to make it easier to read. . current message: Application OpenPandemics - COVID-19 - GPU 7.28 (opencl_intel_gpu_102) Name OPNG_0193691_00276 State GPU missing, Suspended - computer is in use Received 9/18/2023 6:30:44 AM Report deadline 9/21/2023 6:30:46 AM Resources 0.286 CPUs + intel_gpu GPU (missing) Estimated computation size 25,320 GFLOPs CPU time 00:03:24 CPU time since checkpoint --- Elapsed time 03:54:04 Estimated time remaining 02:12:18 Fraction done 63.889% Virtual memory size 128.82 MB Working set size 142.38 MB Directory slots/2 Progress rate 16.200% per hour Executable wcgrid_opng_autodockgpu_7.28_windows_x86_64__opencl_intel_gpu_102 [Edit 1 times, last edit by bfmorse at Sep 21, 2023 6:15:11 AM] |
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jgis
Cruncher Joined: Dec 31, 2006 Post Count: 30 Status: Offline Project Badges: 
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You have probably an active suspend situation. Check your settings see https://boinc.berkeley.edu/wiki/Editing_compu...es_with_the_BOINC_Manager.
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 297 Status: Offline Project Badges:
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additional Information:
----------------------------------------ETA: "Using web prefs from http://www.worldcommunitygrid.org/" GPU not shown in (Windows 10 Home) Task Manager, Performance tab (system not able to upgrade to Win11) but, system has all available updates. Recent OPNG WU activity: Result name Device name Status Sent time Time due Return time Cpu time/ Elapsed time Claimed credit/ Granted credit OPNG_0193691_00276_1 DESKTOP-068BQCD In Progress 2023-09-18 10:30:46 UTC 2023-09-21 10:30:46 UTC OPNG_0192175_00083_0 DESKTOP-068BQCD Pending Validation 2023-09-15 18:14:17 UTC 2023-09-18 18:14:17 UTC 2023-09-16 05:26:07 UTC 0.15 / 9.83 58.6 / 0 The first WU is the one reporting the error. The second WU had been completed before the GPU "vanished" in BOINC Manager (advanced view), under the ACTIVITY tab there are only two sections: RUN selection and NETWORK selection the GPU section is totally absent. BOINC Manager Version: 7.24.1 (x64) Next step is for me to check BIOS to see if there is something obvious there then will update this thread. [Edit 1 times, last edit by bfmorse at Sep 19, 2023 4:45:41 AM] |
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jgis
Cruncher Joined: Dec 31, 2006 Post Count: 30 Status: Offline Project Badges:
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You can look at the first 10 lines or so in the file stdoutdae.txt located in the Boinc data directory to see if the GPU is recognized and if there are other clues that explain the situation.
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 297 Status: Offline Project Badges:
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ETA: BIOS setup does not show anything obvious. But,I did get screen shots with cell phone to document the various screens if anyone has any questions.
----------------------------------------Excerpt from stdoutdae.txt file: 19-Sep-2023 13:30:15 [---] Exiting 19-Sep-2023 13:32:25 [---] Starting BOINC client version 7.24.1 for windows_x86_64 19-Sep-2023 13:32:25 [---] log flags: file_xfer, sched_ops, task, benchmark_debug, file_xfer_debug 19-Sep-2023 13:32:25 [---] Libraries: libcurl/8.2.1-DEV Schannel zlib/1.2.13 19-Sep-2023 13:32:25 [---] Data directory: C:\ProgramData\BOINC 19-Sep-2023 13:32:25 [---] Running under account Bruce 19-Sep-2023 13:32:40 [---] GPU detection failed: process exited with status 0x0: (unknown error) (317) 19-Sep-2023 13:32:40 [---] No usable GPUs found 19-Sep-2023 13:32:40 [---] app version refers to missing GPU type intel_gpu 19-Sep-2023 13:32:40 [World Community Grid] Application uses missing intel_gpu GPU 19-Sep-2023 13:32:40 [World Community Grid] Missing coprocessor for task OPNG_0193691_00276_1 19-Sep-2023 13:32:41 [---] Windows processor group 0: 2 processors 19-Sep-2023 13:32:41 [---] Host name: DESKTOP-068BQCD 19-Sep-2023 13:32:41 [---] Processor: 2 GenuineIntel Intel(R) Pentium(R) CPU 2020M @ 2.40GHz [Family 6 Model 58 Stepping 9] 19-Sep-2023 13:32:41 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt syscall nx lm vmx tm2 pbe fsgsbase smep 19-Sep-2023 13:32:41 [---] OS: Microsoft Windows 10: Core x64 Edition, (10.00.19045.00) 19-Sep-2023 13:32:41 [---] Memory: 15.89 GB physical, 18.26 GB virtual 19-Sep-2023 13:32:41 [---] Disk: 464.34 GB total, 271.63 GB free 19-Sep-2023 13:32:41 [---] Local time is UTC -4 hours 19-Sep-2023 13:32:41 [---] No WSL found. 19-Sep-2023 13:32:41 [---] VirtualBox version: 7.0.10 19-Sep-2023 13:32:50 [World Community Grid] General prefs: from World Community Grid (last modified 18-Sep-2023 23:35:06) 19-Sep-2023 13:32:50 [World Community Grid] Host location: none 19-Sep-2023 13:32:50 [World Community Grid] General prefs: using your defaults [Edit 1 times, last edit by bfmorse at Sep 20, 2023 2:36:19 AM] |
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ca05065
Senior Cruncher Joined: Dec 4, 2007 Post Count: 325 Status: Offline Project Badges: 
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Is it possible that there is a problem with the GPU device driver?
Settings search for 'device manager' expand the Display Adapter section right click and select Properties Does the information look correct? |
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Maxxina
Advanced Cruncher Joined: Jan 5, 2008 Post Count: 124 Status: Offline Project Badges: 
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If it is Newest Nvidia driver .
Ok . In Geforce Experince and in setting person need to activate experimental functions and then restart pc to keep it going . Otherwise it wont react . |
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 297 Status: Offline Project Badges:
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GPU Device Driver Settings appeared OK.
I did not notice where I could activate experimental functions so was not able to evaluate that possible solution. But, I recalled that the problem first started to occur when the most recent "Adobe Creative Cloud" update was installed. I attempted to "repair" the install, the problem went away briefly but then returned. I decided that since I do not use "Adobe Creative Cloud", I might as well uninstall it. Uninstall finally worked and the GPU is now accessible to BOINC. Will continue to monitor and update. |
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Maxxina
Advanced Cruncher Joined: Jan 5, 2008 Post Count: 124 Status: Offline Project Badges:
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