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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: My contribution has not update even result are valid |
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Thread Status: Active Total posts in this thread: 12
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Hap0xoi
Cruncher Joined: Jul 22, 2020 Post Count: 2 Status: Offline |
I have run Boinc for a few days and the result already show valid but i don't see panel update anything including: runtime, results returned, points earned, activity
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
I have run Boinc for a few days and the result already show valid but i don't see panel update anything including: runtime, results returned, points earned, activity Hi Hap0xoi and welcome to the WCG forum! Your contributions should appear on your Overview page within a couple of days of starting, so if it is still not available after a full week I can ask a member of the tech team to review it. Regardless of what appears on your Overview page, all of your contributions have been processed and sent to their respective projects, with full credit given to your account. |
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Hap0xoi
Cruncher Joined: Jul 22, 2020 Post Count: 2 Status: Offline |
Hello Cyclops, its been a week since my contribution without seeing any update in the my panel. Do you know why it happen? Misconfiguration or something
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hello Cyclops, its been a week since my contribution without seeing any update in the my panel. Do you know why it happen? Misconfiguration or something Hi Hap0xoi, I'm not sure why your panel has not updated yet. I will ask a member of the tech team to look into your account and see if they can fix it. Thanks for your patience. |
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cward002
Cruncher Joined: Nov 17, 2016 Post Count: 2 Status: Offline |
I am having the same issue My contribution page has not updated in years. Basically since the shutdown to switch to Krembil. The line graph shows activity and the daily contribution as well but the stats themselves(runtime, streak etc. are never updated.
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daichi
Cruncher Joined: May 24, 2006 Post Count: 9 Status: Offline Project Badges: 
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I have the same issue. I went on a (not so brief) hiatus and have not contributed since 2015. I started back up ~ 4 days ago, I see that my results are being submitted and validated, but two things are happening:
----------------------------------------- My overview / history page doesn't reflect any of the work - My device manager does not show my newly-added devices. Looks like the other thread that's been going on for months explains the issue. The automated method of adding hosts to a profile is broken. https://www.worldcommunitygrid.org/forums/wcg...d,44607_offset,320#687018 Please add host ID 8710061 to my profile please so I can get the credit updated. I started and removed the BOINC client from my other host after it processed ~250 results ... too bad I'll never get credit for that. [Edit 1 times, last edit by ekodak at Jun 6, 2023 2:35:03 PM] |
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grep
Cruncher Joined: Feb 17, 2011 Post Count: 1 Status: Offline Project Badges: 
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I have the same issue.
I revived my WCG account in order to set up a new computer for use with BOINC. After connecting my PC to my WCG account, my PC ran hundreds and hundreds of WCG work units for weeks. For a time, all of the work units were showing up in my Results page on the website, it took a few days for each work unit but eventually they all said that they were "validated". However, none of them ever showed up in my History page. And I did not get credit for any of the hundreds of work units I completed. I waited for weeks for the work units to be credited to my account, but to date, my account shows nothing, no History, and now even the Results that I completed have all vanished from my Results page as well. I have gotten no credit. I have since given up on using WCG directly with BOINC. I spent some weeks trying to connect with BOINC Stats / BAM! instead, but had the same issue. I completed work units for weeks while my WCG account was connected through BOINC Stats, and got *NO* credit for any work done. For ~weeks~ of work. Now I have moved back to using Science United instead. Unfortunately, Science United does not have a public leaderboard or teams or credits, but it is somehow able to correctly register my WCG work unit results completions to my Science United account. For whatever reason, neither WCG or even BOINC Stats has been able to do that through April - June 2023. Please let me know what is going on. I would like to come back to connecting to WCG directly or even BOINC Stats. But if I am not going to get any credit at all for the work units completed, not even a histogram in my user profile page, well I am not going to bother anymore. |
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Sgt.Joe
Ace Cruncher USA Joined: Jul 4, 2006 Post Count: 7579 Status: Offline Project Badges: 
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Grep:
----------------------------------------Based on some replies by WCG, you are being credited, however the internal workings do not publicly show your contribution. Eventually,(snide remark on timeline) they will get this fixed. Perhaps, when they do get this fixed, they will post a notice to that effect. Cheers Edit:spelling
Sgt. Joe
----------------------------------------*Minnesota Crunchers* [Edit 1 times, last edit by Sgt.Joe at Jun 6, 2023 3:59:49 PM] |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges: 
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Hi grep, ekodak, and cward002,
I have forwarded your messages to a member of the tech team who is working to resolve the issue. As Sgt.Joe mentioned, your contributions are still being credited to your account whether or not they are being displayed on the Overview page. |
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