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World Community Grid Forums
Category: Support
Forum: Android Support Forum
Thread: Android phone is not recognized by WCG |
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Thread Status: Active Total posts in this thread: 13
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MaDe1812
Cruncher Joined: Nov 27, 2022 Post Count: 3 Status: Offline Project Badges: 
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Hi!
Because the Boinc app can no longer be downloaded via the play store, I installed the apk via Boinc myself. Only now my android device is not recognized by WCG. I can see the results on the results page, but otherwise I don't see any points or anything. Can someone help me with this? Sincerely, Michael |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi! Because the Boinc app can no longer be downloaded via the play store, I installed the apk via Boinc myself. Only now my android device is not recognized by WCG. I can see the results on the results page, but otherwise I don't see any points or anything. Can someone help me with this? Sincerely, Michael Hi MaDe1812, I sent your issue to the tech team and they believe it could be an issue when using a new account on an android device. Are you using a new account for this device? If so, that would explain why the new results and stats are not being stored in the same place as your existing account. They recommended you add the WCG project in BOINC on the android device if you haven't already. If none of this works, please email us with any other information and screenshots that you can. |
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MaDe1812
Cruncher Joined: Nov 27, 2022 Post Count: 3 Status: Offline Project Badges:
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Hi, thank you for your reaction.
Yes, its a new account. I already added the project to Boinc on Android. On the results page i can see my pending, in progress and valid tasks. But when you go to my contribution theres nothing... the same on devices page. I dont know whats going on.... |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi, thank you for your reaction. Yes, its a new account. I already added the project to Boinc on Android. On the results page i can see my pending, in progress and valid tasks. But when you go to my contribution theres nothing... the same on devices page. I dont know whats going on.... This is a known issue that other users have reported before, so we added it to our Comprehensive Issue List. We are working on it and will update the thread when it has been solved. I highly encourage leaving any other issues you experience in that thread so it would be easier for me or other forum users to get to. |
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MaDe1812
Cruncher Joined: Nov 27, 2022 Post Count: 3 Status: Offline Project Badges:
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Thank you! Then I wait it out.
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Igelwurst
Cruncher Germany Joined: Jun 29, 2015 Post Count: 23 Status: Offline Project Badges: 
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hi,
----------------------------------------thanks for the info on the "Comprehensive Issue List". I have the same problem with an android phone, which I started crunching with 2 weeks ago. Can you already say whether the problem is still being worked on and when it will probably be solved? thx in advance Igelwurst  |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
hi, thanks for the info on the "Comprehensive Issue List". I have the same problem with an android phone, which I started crunching with 2 weeks ago. Can you already say whether the problem is still being worked on and when it will probably be solved? thx in advance Igelwurst Hi Igelwurst, this is an issue that is still being worked on since many volunteers, regardless of if they are using Android devices, are not seeing their results updated. There is no ETA on the fix yet unfortunately. |
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Grumpy Swede
Master Cruncher Svíþjóð Joined: Apr 10, 2020 Post Count: 2068 Status: Offline Project Badges: 
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Well, I crazily installed BOINC on an old Android 4 Phone, on Januari 9, and tried to get some work from WCG. I should have checked the system requirements first of course. It doesn't have enough memory, or storage to run any WCG projects. So, I uninstalled BOINC from that old dinosaur, and put it back with all the other tech junk that I really should recycle.
---------------------------------------- Today it showed up on the Device management page, where it will stay forever, since it doesn't seem to be any way for us peons, to remove outdated devices from WCG. Edit: But of course, it only shows up if I change the defaults settings of "Installed/Registered Device: in the last 7 days, or With Result(s) Returned: in the last 14 days", on the Device management page to "anytime (all devices)". [Edit 3 times, last edit by Grumpy Swede at Jan 29, 2023 6:23:41 PM] |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2069 Status: Offline Project Badges: 
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Well, I crazily installed BOINC on an old Android 4 Phone, on Januari 9, and tried to get some work from WCG. I should have checked the system requirements first of course. It doesn't have enough memory, or storage to run any WCG projects. I don't know if it helps or if it is of any use, but I'm still running BOINC on a Fairphone 1 from 2014. It has celebrated its 8th birthday two days ago.  Kernel-Version: 3.4.67; Android-Version: 4.4.4. Total space: 13.45 GB, free space: 12.50 GB. |
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Grumpy Swede
Master Cruncher Svíþjóð Joined: Apr 10, 2020 Post Count: 2068 Status: Offline Project Badges:
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Well, I crazily installed BOINC on an old Android 4 Phone, on Januari 9, and tried to get some work from WCG. I should have checked the system requirements first of course. It doesn't have enough memory, or storage to run any WCG projects. I don't know if it helps or if it is of any use, but I'm still running BOINC on a Fairphone 1 from 2014. It has celebrated its 8th birthday two days ago. Kernel-Version: 3.4.67; Android-Version: 4.4.4. Total space: 13.45 GB, free space: 12.50 GB. |
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