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Jean-David Beyer
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USA
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Current file transfer throughput hovers around 33KBps to 41KBps for an 18.28 MB file. Download speed to my gateway was just tested and is over 800 MBPS. Is this low transfer rate normal and expected at my end?


My current internet speeds are:

Speakeasy Speed Test
Optimum Online
New York, NY

Test results
Ping 7 ms
Jitter 1 ms
Download 68.3 Mbps
Upload 89.8 Mbps


Note: these are Megabits/second, where yours are MegaBytes per second, so multiply your speeds by 8 to get Megabits per second. In any case, WCG transmission speeds are regrettably slow. Once in a while, a file will come down at about 2000 Megabits/second (that big MCM file, ./mcm1.dataset-sarc1.txt) (I do not believe that number.)
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[Edit 2 times, last edit by Jean-David Beyer at Nov 6, 2022 7:08:16 PM]
[Nov 6, 2022 6:56:24 PM]   Link   Report threatening or abusive post: please login first  Go to top 
phillipspencer
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France
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Thank you for the ARP update, and thank you for the ARP WUs. If I have a choice between download errors or no ARPs, I'll take the ARPs errors and all. I get them eventually.

The trouble is even those of us who don't process ARP WUs still suffer the download errors so stopping large batches of ARP until this is sorted would suit much better.
Today (Sunday) it seems like every time I look a the family's PCs running WCG there are stuck files. Pressing retry to avoid running out of work is not what I want to spend my afternoon doing.
Also, once again, a slow website this weekend makes it frustrating to try and catch up on recent posts.
These problems seem to be recurring with enough frequency that surely there must be enough information to work out how to do a permanent fix.
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[Edit 1 times, last edit by phillipspencer at Nov 6, 2022 10:00:28 PM]
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alanb1951
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Thank you for the ARP update, and thank you for the ARP WUs. If I have a choice between download errors or no ARPs, I'll take the ARPs errors and all. I get them eventually.

The trouble is even those of us who don't process ARP WUs still suffer the download errors so stopping large batches of ARP until this is sorted would suit much better.
Agreed, with the key word being large to give the people who do want ARP work to have a chance :-)
Today (Sunday) it seems like every time I look a the family's PCs running WCG there are stuck files. Pressing retry to avoid running out of work is not what I want to spend my afternoon doing.
Agreed again (especially if there's a risk of running out of MCM1 work and losing that giant data file!) And if there are lots of ARP1 or OPNG results being returned there can be upload problems too, though that seems to be far less common...

Sadly, I suspect the [download] situation is being made worse by some folks running a script to do retries via boinccmd every few seconds...
Also, once again, a slow website this weekend makes it frustrating to try and catch up on recent posts.
These problems seem to be recurring with enough frequency that surely there must be enough information to work out how to do a permanent fix.
I'm assuming that they've done some network load calculations based on the large files for ARP1 and potential concurrent connections, so there should be some insight into why downloads can be very slow and connection may not be possible. I suspect that the permanent solution to the download (and upload) issues might require more hardware and/or more network capacity, and that may not be something they can sort out in a short period of time (especially if the finance people get involved...)

Cheers - Al.
[Nov 7, 2022 4:54:19 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Pete Broad
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Wales
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Have decided to make this project a lower priority until this is permanently fixed, it clearly isn't fit for purpose as it stands.

Pete
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binventive
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Have decided to make this project a lower priority until this is permanently fixed, it clearly isn't fit for purpose as it stands.

Pete


I agree completely. Instead of running WCG, I will be running Folding@Home as well as the BOINC projects Rosetta@home, TN-Grid, and SiDock@home going forward. Although the available work for those BOINC projects tends to be sporadic from what I can tell, at least there are no stuck downloads. I'll probably check WCG on Twitter every so often to see if they have finally stabilized the application.
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[Edit 5 times, last edit by binventive at Nov 7, 2022 11:08:08 AM]
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TPCBF
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Agreed, with the key word being large to give the people who do want ARP work to have a chance :-)
Today (Sunday) it seems like every time I look a the family's PCs running WCG there are stuck files. Pressing retry to avoid running out of work is not what I want to spend my afternoon doing.
Agreed again (especially if there's a risk of running out of MCM1 work and losing that giant data file!) And if there are lots of ARP1 or OPNG results being returned there can be upload problems too, though that seems to be far less common...
I honestly don't think it has been conclusively shown that supplying any one specific project's WUs is responsible for the download errors. That would require more info from the techs at Krembil/WCG. And they still ain't talking... sad
Sadly, I suspect the [download] situation is being made worse by some folks running a script to do retries via boinccmd every few seconds...
Agreed! wink
Also, once again, a slow website this weekend makes it frustrating to try and catch up on recent posts.
These problems seem to be recurring with enough frequency that surely there must be enough information to work out how to do a permanent fix.
I'm assuming that they've done some network load calculations based on the large files for ARP1 and potential concurrent connections, so there should be some insight into why downloads can be very slow and connection may not be possible. I suspect that the permanent solution to the download (and upload) issues might require more hardware and/or more network capacity, and that may not be something they can sort out in a short period of time (especially if the finance people get involved...).
I think first and foremost, the techs at WCG/Krembil need to be more open as to what the problems are and how/when they are testing certain aspects of the potential issues, so that they can get qualified responses from us, not just over and over the same "my downloads are stuck, I am quiting" kind of posts.But this again comes down to proper communication from WCG/Krembil. Just opening up the floodgates of WUs and then heading into the weekend, leaving thousands of volunteers frustrated by having to force the downloads through just doesn't cut it... angry

Ralf
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Jake1402
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

This is very sad. So many will be turned off by the feeling of uselessness. I have set my devices to not get new tasks. Very disappointed by the lack of functional progress.You can test all you want but if you don't fix what you find what is the use?
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Sgt.Joe
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

I think first and foremost, the techs at WCG/Krembil need to be more open as to what the problems are and how/when they are testing certain aspects of the potential issues, so that they can get qualified responses from us, not just over and over the same "my downloads are stuck, I am quiting" kind of posts.But this again comes down to proper communication from WCG/Krembil. Just opening up the floodgates of WUs and then heading into the weekend, leaving thousands of volunteers frustrated by having to force the downloads through just doesn't cut it Ralf

+1
Although the communication has improved somewhat, it could be a lot better, especially on letting the users know at least some of the technical details of the situation.
Cheers
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Sgt. Joe
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Unixchick
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

Damned if they do, damned if they don't. Each group wants some units to crunch. hopefully they can figure out the network issue so we can all be happy. ARP does have an endpoint in sight too. oh well, I'm sure the pendulum will swing again, and I'll be the one saying I don't have any ARPs and you will be flush in your favorites.
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bfmorse
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Re: 2022-11-04 Update (ARP units & Device Manager issues)

@Cyclops,

retry, retry, retry... (you get the picture).

Everyone has their favorite projects. Unfortunately, everyone is having issues with WU downloading or rather, the lack of RELIABLE downloading.

So, instead of letting our computers process those downloads while we focus on other things in our life like work and family, we are consumed (either automatically or manually) with encouraging the WU's to download. Unfortunately THAT adds to the apparently overwhelmed processing and distribution process of those WU's file sets.

There are two more projects that will be returning to the mix and there has been mentioned about some new projects being added. How will the system be able to process the distribution of those additional work units when the system is already struggling with the currently active projects?

And, for the most part, we are continually kept in the dark with the behind the scenes work being done.

I would suggest that some means be created where the Krembil team can post work-in-progress updates in a timely and sequential manner - perhaps as a post only announcement sticky thread or single message that gets edited as needed.

If your team needs data that ideally would come from the volunteers, we have many, knowledgeable people that could provide that data - IF THEY WERE ASKED.
[Nov 10, 2022 2:53:28 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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