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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Can't Reinstall the programme |
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Thread Status: Active Total posts in this thread: 6
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Clearcomms
Cruncher Joined: May 1, 2018 Post Count: 5 Status: Offline Project Badges: 
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I just changed my computer - and the new machine doesn't have the same drive letters as the old one. So the help files told me to uninstall the software, then change the data drive to the new one during re-installation. Fine
Except that it won't install. Downloaded a new installation file, but when I run it about 85% of the way through the process it informs me it can't find the "World Community Grid.msi" file. The directory where it is supposed to be exists, but is empty. I would like to go back to running the project, but fixing the recent problems is becoming such a pain I am seriously considering forgetting it. Help appreciated! I am running Win 11 - latest version, on a 64-bit PC |
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BobbyB
Veteran Cruncher Canada Joined: Apr 25, 2020 Post Count: 638 Status: Offline Project Badges: 
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The only help I can give now is to search for that file in all drives if more than one.
----------------------------------------Open a command prompt Change to the root --> cd c:\ (or whatever) Then look for the file --> dir "World Community Grid.msi" /s What will this tell you? Where the .msi file is Now copy it to "The directory where it is supposed to be exists, but is empty.".... and what is that directory? Try the install again. I'm presuming the DOS box does not scare you. Not sure how I missed this post for 3 days. [Edit 2 times, last edit by BobbyB at Oct 11, 2022 7:37:23 PM] |
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BobbyB
Veteran Cruncher Canada Joined: Apr 25, 2020 Post Count: 638 Status: Offline Project Badges:
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In the event that the .msi is NOT found:
Open that folder in File Explorer before the install and check it regularly during the install. |
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Paul Schlaffer
Senior Cruncher USA Joined: Jun 12, 2005 Post Count: 278 Status: Offline Project Badges: 
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The only help I can give now is to search for that file in all drives if more than one. Open a command prompt Change to the root --> cd c:\ (or whatever) Then look for the file --> dir "World Community Grid.msi" /s What will this tell you? Where the .msi file is Now copy it to "The directory where it is supposed to be exists, but is empty.".... and what is that directory? Try the install again. I'm presuming the DOS box does not scare you. Not sure how I missed this post for 3 days. Or, do it the easy way by using the search box in File Explorer, and install to the same place. However, if you've changed the computer as stated, this is a new install not a reinstall. You can't keep the same Device Name. Simply perform a new install.
“Where an excess of power prevails, property of no sort is duly respected. No man is safe in his opinions, his person, his faculties, or his possessions.” – James Madison (1792)
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PMH_UK
Veteran Cruncher UK Joined: Apr 26, 2007 Post Count: 786 Status: Offline Project Badges: 
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You need to be clearer exactly what you have done.
----------------------------------------It sounds like you have an existing install but the data files were on a drive other than the standard boot drive which has now changed drive letter and you do not have the original install .msi file required to un-unstall when doing a re-install. It is possible to change BOINC to point to the changed drive letter. To re-install you need an msi matching the version installed. Paul.
Paul.
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BobbyB
Veteran Cruncher Canada Joined: Apr 25, 2020 Post Count: 638 Status: Offline Project Badges:
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Or, do it the easy way by using the search box in File Explorer, and install to the same place. The search in File Explorer takes forever. It searches the contents of files unless turn off in the advanced options. MS messed that up.With the command prompt you just search for file names. By playing around I found that you can just clone the BOINC directory to another computer without a problem but that's outside the scope of this thread. [Edit 1 times, last edit by BobbyB at Oct 11, 2022 10:55:47 PM] |
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