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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Work Units keep getting Deferred |
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Thread Status: Active Total posts in this thread: 13
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TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 2173 Status: Offline Project Badges: 
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A couple of points... Krembil is part of UHN, which is a university network in Canada that is pretty much en par with Los Angeles, or any other metropolitan area in the USA/Canada as far as Internet resources are concerned. We are in the year 2022 and Krembil is for all I know not located in Yellowknife or some similar location.Toronto is not Los Angeles and is not a major international internet hub so the resources available to Krembil are, by comparison, limited. Krembil appears to be unprepared for the size and scale of this project especially the required bandwidth and the IT infrastructure to support it. As a result, bottlenecks are being created due to simultaneous internet traffic demands except from 29 Sept. - 2 Oct. where Work Unit transfers appeared to normalise, From the time they posted a note on their Facebook page that there would be a "brief maintenance period" this morning (almost noon time in Toronto) to the time that at least web site and forum came back up was a bit over an hour. It clearly shows that they do not have the interest or the personal to monitor the status of their systems. I am not sure that this is a "size/scale" problem. There are BOINC projects out there that are single person affairs with a bit more than homegrown equipment and similar traffic,that don't suffer these kind of issues...It still may take some time for this matter to be resolved especially if the hardware is not physically in place to cope with the requirements of WCG. How much more time do they need? They didn't start with all of this last week...Ralf |
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davethebuilder
Cruncher Australia Joined: Dec 6, 2013 Post Count: 17 Status: Offline Project Badges: 
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I am located in Australia and there is a world of difference between the internet connection speed I experienced from LA and what I am getting now. The site is very slow to download and the stats page is currently not being updated.
The problems may also be down to staffing issues but more communication is needed from the administrators so the volunteers are kept up to date. That being said I did receive a note last week stating the system was about to be rebooted. Over time my team and I have had over 40 computers running this system and for the most part it has run very well so we would like to continue but these problems have given us pause for thought and I suspect others are thinking the same way. |
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cjslman
Master Cruncher Mexico Joined: Nov 23, 2004 Post Count: 2082 Status: Offline Project Badges: 
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There is DEFINITELY a bandwidth problem with the site. It takes various secs (sometimes up to 10+ secs) to go from one page to another. That is not acceptable from ANY location hosting an internet site. On the infamous download issue, it seems to somewhat persist, but at least all my latest OPN WUs finished downloading eventually by themselves. I will have to learn to keep my eye on FB to see what is going on (got used getting all my WCG info from the News page).
----------------------------------------CJSL |
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