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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Why are all my stats and my username gone? |
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Thread Status: Active Total posts in this thread: 5
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Endthedisease
Cruncher Joined: Dec 14, 2021 Post Count: 1 Status: Offline |
Been away for about 7 years. Not of my own choosing. I get back and my username doesn't seen to exist. I had to create thus new one but I want my old one back. My team is endthedisease and my username is the same but I want my old stats back. I was in the top %2 at one pointf. How do I get this straightened out?
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BladeD
Ace Cruncher USA Joined: Nov 17, 2004 Post Count: 28976 Status: Offline Project Badges: 
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This needs to be moved here .
-------------------------------------------------------------------------------- [Edit 2 times, last edit by BladeD at Dec 15, 2021 8:56:41 AM] |
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savas
Cruncher Joined: Sep 21, 2021 Post Count: 34 Status: Offline |
After 3 years of inactivity the accounts are deleted. Upon the account deletion all the data related to the account is deleted as well to comply with GDPR.
If the volunteer was in a team the contribution remains with the team. The teams are not auto-deleted. If the account that owns a team gets deleted, anyone can become the captain of such team and change the name, description, etc. |
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Efremenko Ihor
Cruncher Joined: Feb 18, 2025 Post Count: 1 Status: Offline |
It's a pity I didn't know this a few years ago. Goodbye
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Stiwi
Advanced Cruncher Joined: May 19, 2012 Post Count: 75 Status: Offline Project Badges: 
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It's a pity I didn't know this a few years ago. Goodbye Normally thex should have send you an email before they delete the account. Your personal information will be retained for as long as your account is active. An account is considered inactive when all of the following conditions have been met: (1) the member has not returned a result in the last 36 months; (2) the member has not logged in to the WCG Site in the last 36 months; and (3) none of the member's devices have communicated with World Community Grid servers in the last 36 months. Once an account is deemed inactive, Krembil Research will permanently delete that member account and information. Krembil Research will notify a member via email before account deletion. Krembil Research will retain your other personal information for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal obligations, resolve disputes, or enforce our agreements). |
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