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World Community Grid Forums
Category: Active Research
Forum: Africa Rainfall Project
Thread: WU |
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Thread Status: Active Total posts in this thread: 3
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vepaul
Senior Cruncher Belgium Joined: Nov 17, 2004 Post Count: 261 Status: Offline Project Badges: 
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On my Laptop a WU ARP is on "cours on pause" since 3 days.
Accompagnete with 5 completed MCM and 2 completed COVIDs. So no activated WUs. |
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Mike.Gibson
Ace Cruncher England Joined: Aug 23, 2007 Post Count: 12146 Status: Offline Project Badges:
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vepaul
This is your last chance. You must give us more information to help you. I note from what you have said that you machine is giving French messages. I have used English so you will need to highlight the sections, right click and click on 'Translate'. Do you have any units listed under the 'Transfers' tab? If so, highlight them and click 'Retry Now'. If under the 'Tasks' tab a unit is listed as 'Suspended' then highlight it and click on 'Resume'. You will not get new work while any unit is suspended. After that go to the 'Projects' tab and highlight WCG and click on 'Update'. If that does not work then click on 'Tools' then 'Event Log'. Highlight the recent entries, click 'Copy Selected' and paste them into a reply to this post. Your information is essential for us to help. Mike |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Have forwarded complaint concerning vepaul account to techs and got following response:
Natasha (World Community Grid Support) Jul 6, 2021, 11:22 UTC Greetings, Thank you for taking time to contact us. We have forwarded your request to the Communications team for review. Thanks. Thanks, World Community Grid Support Team Ticket # is 23055 |
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