Just before my laptop finished 32 hours of crunching my African Rainfall Project work-unit, after years of using my BOINC client without any hitches, I get an Event that says "You've got two accounts, blah blah, try to remove them even though the 'Remove' button is grayed out, ha ha; blah blah."

And y'know, this is the first indication that something's going on. Not being told anything to the contrary, only that my account is screwed up, I figure that my software has become corrupted.

That's not nice.

So I waited until the work-unit was finished, maybe another 5 hours. When it was done, I checked "My Result Status" on your website, and it shows the download-to-return time was 32 hours, and I can honestly tell you the laptop was crunching for 99.99% of that time, which for a first generation i7-720, was worth about 700 points. The Status also says "Detached" -- finito, so it recognizes ZERO time spent crunching, i.e., the 32 hours were thrown out.

That's not nice.

So far, I found out that after uninstalling BOINC and reinstalling, the inactive Remove button became active for one of the "accounts," so I deleted one account. But I don't know if it uninstalled the correct account. Besides, the instructions said: 1) Remove both accounts. So I'm going to uninstall and reinstall again, and see if I can get the Remove button to become active again, so I can remove the 2nd account.

(What's the deal with the instructions saying to Remove both accounts, but the button is grayed out so you can't follow the instructions?!?)

Also, I got a problem with the instructions that I'm seeing on https://www.worldcommunitygrid.org/ms/viewDownloadAgain.action . Some of us have been updating BOINC for 20 years. Following your instructions, I find myself installing WCG instead of BOINC! In principal, I don't have a problem installing WCG, but I think the instructions should recognize that the name of the program we're installing today does Not have the same name as the one we've been using and updating for the last 20 years. You know, just for our sanity's sake, it would be nice to mention that there's going to be a change. Minor example: when I went to re-uninstall the app to see if I can get the 2nd account Removed, "BOINC" wasn't listed in my Program list, which was a bit confusing, and it wasn't until I sorted the list by Date that I saw the new program I'd just installed was not the usual BOINC.

My Africa Rainfall contribution turned Bronze last week. When I downloaded my first Africa Rainfall work-unit a month or two ago, I was astounded that it was predicted to take 30 hours! Been through that with other projects I'd abandoned, because if anything goes wrong, that's potentially a lot of work that gets wasted. So then today, without any fault of my own operations, just the thing I feared about a 30 hour work-unit happened because of the way this "update" was handled on the other end.

And I don't even know who I'm talking to. Is BOINC gone, and now the client is WCG? Because if this is a new client that WCG has taken on themselves, then OK if there's a clustermess the first time out. But if this is still the BOINC application, then the experienced computer guys over there could have done better: they should have recognized that the procedure they devised includes throwing out clients' valid work and therefore needs more work before it's released, and your instructions should recognize that experienced contributors have been using an app named "BOINC" since forever, and there should be a heads-up that if we follow your instructions, it will be something different starting today.