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Thread Status: Active Total posts in this thread: 12
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adrianxw
Senior Cruncher Denmark Joined: Apr 13, 2008 Post Count: 196 Status: Offline Project Badges:
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I had two accounts possibly three. My original adrianxw account, an account, later deleted, called Fossaw, created when I was working at Foss, and a third, also deleted also called adrianxw, when I wanted to return to normal, ie. my old account. I have found that to access my original account, I have to log in with an old, non-existant e-mail address. I would like to have a single adrianxw account with my regular e-mail address on it. I can't see how to change this, where is the place I can edit the e-mail address on my account?
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Falconet
Master Cruncher Portugal Joined: Mar 9, 2009 Post Count: 3315 Status: Recently Active Project Badges:
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You can change your e-mail here: https://www.worldcommunitygrid.org/ms/viewMyProfile.do
----------------------------------------![]() - AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W - AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W - AMD Ryzen 7 7730U 8C/16T 3.0 GHz |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Changing email address changes the CPID which is used to roll up different projects at 3rd party statistics sites. If the email address is the same as used to register at all your other projects, than nothing changes as the oldest CPID associated with that email address is used for roll-up purposes. Sometimes it takes several days to auto-realign everything.
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adrianxw
Senior Cruncher Denmark Joined: Apr 13, 2008 Post Count: 196 Status: Offline Project Badges:
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Your email provider refused to accept an email from us for the following reason:
----------------------------------------550 5.1.1 <adrian.worley@get2net.dk>: Recipient address rejected: User unknown in relay recipient table You must enter a different and valid email address before we will attempt to send you email again. E-mail Address: *** Here is my current address *** <adrian.worley@get2net.dk> is the old address I used when I first came to Denmark, before I registered my own domain. [Edit 1 times, last edit by adrianxw at May 14, 2020 6:20:30 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The message does not suggest so, but since a few years you can no longer have same email address on multiple accounts. You might want to check.
PS, would remove the mail address from your post as spammers and hackers love to add it to their table. Rather, write to the Contact Us if you cant resolve this. |
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adrianxw
Senior Cruncher Denmark Joined: Apr 13, 2008 Post Count: 196 Status: Offline Project Badges:
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Notice, I had not placed my address on the post, only an old one that I had not used for years - and as you can see, is reported as not working.
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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Hello 'adrianxw',
Your email provider is not allowing our database to send you emails. This means that you will not be able to receive any email communications sent from World Community Grid (eblasts, password reset, etc.). Do you have another email address you can use? We recommend you adding the following email addresses to your whitelist or contact list via your email provider: support @ worldcommunitygrid.org wcgrid @ us.ibm.com noreply @ worldcommunitygrid.org We also suggest you contacting your email provider to report the email addresses above as legitimate email address, and not spam. Thank you for your support, ErikaT |
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adrianxw
Senior Cruncher Denmark Joined: Apr 13, 2008 Post Count: 196 Status: Offline Project Badges:
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My email provider IS allowing me to receive mails, your website insists on sending mails to an account I stopped using years ago, and complains when I try to correct it.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
You can (un)tick your dead accounts to not be send mails by WCG. As before, you can have only unique email addresses on your accounts, so 3 accounts, 3 different addresses are required, no duplicates, and no there's no merge functionality at WCG, not for accounts, not for devices.
----------------------------------------[Edit 2 times, last edit by Former Member at May 16, 2020 11:17:18 AM] |
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adrianxw
Senior Cruncher Denmark Joined: Apr 13, 2008 Post Count: 196 Status: Offline Project Badges:
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I'm fairly sure the two newer accounts, Fossaw, (for when I was working at Foss), and the other adrianxw account, (probably with my current email address on it), unused so no loss, both deleted. I am back to using my original account from 2008. Stuck with a non existant email address that I cannot change.
----------------------------------------[Edit 2 times, last edit by adrianxw at May 17, 2020 7:27:52 AM] |
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