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adrianxw
Senior Cruncher
Denmark
Joined: Apr 13, 2008
Post Count: 196
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Multiple accounts.

I had two accounts possibly three. My original adrianxw account, an account, later deleted, called Fossaw, created when I was working at Foss, and a third, also deleted also called adrianxw, when I wanted to return to normal, ie. my old account. I have found that to access my original account, I have to log in with an old, non-existant e-mail address. I would like to have a single adrianxw account with my regular e-mail address on it. I can't see how to change this, where is the place I can edit the e-mail address on my account?
[May 14, 2020 3:46:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Falconet
Master Cruncher
Portugal
Joined: Mar 9, 2009
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Re: Multiple accounts.

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- AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
- AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
- AMD Ryzen 7 7730U 8C/16T 3.0 GHz
[May 14, 2020 3:48:33 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Multiple accounts.

Changing email address changes the CPID which is used to roll up different projects at 3rd party statistics sites. If the email address is the same as used to register at all your other projects, than nothing changes as the oldest CPID associated with that email address is used for roll-up purposes. Sometimes it takes several days to auto-realign everything.
[May 14, 2020 4:02:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
adrianxw
Senior Cruncher
Denmark
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Re: Multiple accounts.

Your email provider refused to accept an email from us for the following reason:
550 5.1.1 <adrian.worley@get2net.dk>: Recipient address rejected: User unknown in relay recipient table

You must enter a different and valid email address before we will attempt to send you email again.

E-mail Address: *** Here is my current address ***

<adrian.worley@get2net.dk> is the old address I used when I first came to Denmark, before I registered my own domain.
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[Edit 1 times, last edit by adrianxw at May 14, 2020 6:20:30 PM]
[May 14, 2020 6:17:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Multiple accounts.

The message does not suggest so, but since a few years you can no longer have same email address on multiple accounts. You might want to check.

PS, would remove the mail address from your post as spammers and hackers love to add it to their table. Rather, write to the Contact Us if you cant resolve this.
[May 14, 2020 6:39:55 PM]   Link   Report threatening or abusive post: please login first  Go to top 
adrianxw
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Denmark
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Re: Multiple accounts.

Notice, I had not placed my address on the post, only an old one that I had not used for years - and as you can see, is reported as not working.
[May 14, 2020 8:27:50 PM]   Link   Report threatening or abusive post: please login first  Go to top 
ErikaT
Former World Community Grid Admin
USA
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Re: Multiple accounts.

Hello 'adrianxw',

Your email provider is not allowing our database to send you emails. This means that you will not be able to receive any email communications sent from World Community Grid (eblasts, password reset, etc.). Do you have another email address you can use?

We recommend you adding the following email addresses to your whitelist or contact list via your email provider:
support @ worldcommunitygrid.org
wcgrid @ us.ibm.com
noreply @ worldcommunitygrid.org

We also suggest you contacting your email provider to report the email addresses above as legitimate email address, and not spam.

Thank you for your support,
ErikaT
[May 15, 2020 1:04:27 PM]   Link   Report threatening or abusive post: please login first  Go to top 
adrianxw
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Denmark
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Re: Multiple accounts.

My email provider IS allowing me to receive mails, your website insists on sending mails to an account I stopped using years ago, and complains when I try to correct it.
[May 16, 2020 9:19:39 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Multiple accounts.

You can (un)tick your dead accounts to not be send mails by WCG. As before, you can have only unique email addresses on your accounts, so 3 accounts, 3 different addresses are required, no duplicates, and no there's no merge functionality at WCG, not for accounts, not for devices.
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[Edit 2 times, last edit by Former Member at May 16, 2020 11:17:18 AM]
[May 16, 2020 11:16:15 AM]   Link   Report threatening or abusive post: please login first  Go to top 
adrianxw
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Denmark
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Re: Multiple accounts.

I'm fairly sure the two newer accounts, Fossaw, (for when I was working at Foss), and the other adrianxw account, (probably with my current email address on it), unused so no loss, both deleted. I am back to using my original account from 2008. Stuck with a non existant email address that I cannot change.
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[Edit 2 times, last edit by adrianxw at May 17, 2020 7:27:52 AM]
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