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sartaonline
Advanced Cruncher
USA
Joined: Sep 24, 2013
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Couldn't get input files errors on a few machines here

A few of my machines are having errors it seems downloading the core app files. The logs are below from one machine. We have 1Gb fiber here so it shouldn't be an issue with bandwidth. I don't block anything on the firewall related to WCG or BOINC.

Result Name: ARP1_ 0001266_ 000_ 0--

<core_client_version>7.6.22</core_client_version>
<![CDATA[
<message>
app_version download error: couldn't get input files:
<file_xfer_error>
<file_name>wcgrid_arp1_wrf_7.27_windows_x86_64</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>wcgrid_arp1_gfx_7.27_windows_x86_64</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>arp1_image01_7.27.tga</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>arp1_image02_7.27.tga</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>

</message>
]]>
----------------------------------------
[Nov 4, 2019 6:49:17 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
Former World Community Grid Tech
Joined: May 23, 2005
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Re: Couldn't get input files errors on a few machines here

Can you try to download this in your browser?

http://s3.worldcommunitygrid.org/wcg-arp1/wcgrid_arp1_wrf_7.27_windows_x86_64

The files should be coming from Object Storage which would transfer quickly as well.

Thanks,
-Uplinger
[Nov 4, 2019 8:25:25 PM]   Link   Report threatening or abusive post: please login first  Go to top 
sartaonline
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USA
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Re: Couldn't get input files errors on a few machines here

I could download it, it was a filesize mismatch, the file coming in it says was slightly larger than what was expected. I upgraded the client from 7.x to 7.14 and I watched the active file transfers and all of the ARP files downloaded with no issue. I'll manually check each client that isn't working right.
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[Nov 5, 2019 1:36:32 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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