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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Not able to get new work after Reinstalling WCG-Boinc |
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Thread Status: Active Total posts in this thread: 9
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DCS1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges: 
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This morning I uninstalled/Reinstalled WCG SW. (weird things were happening).
----------------------------------------Downloaded SW/ Installed it. But 4 hrs later I have no work units. Looking at the event log I saw "Couldn't resolve host name. I this the cause? If so how can I fix it? 9/9/2018 1:09:04 PM | World Community Grid | Sending scheduler request: To fetch work. 9/9/2018 1:09:04 PM | World Community Grid | Requesting new tasks for CPU 9/9/2018 1:09:05 PM | World Community Grid | Scheduler request failed: Couldn't resolve host name 9/9/2018 1:10:11 PM | World Community Grid | Sending scheduler request: To fetch work. 9/9/2018 1:10:11 PM | World Community Grid | Requesting new tasks for CPU 9/9/2018 1:10:12 PM | World Community Grid | Scheduler request failed: Couldn't resolve host name   |
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hiimebm
Senior Cruncher United States Joined: Oct 19, 2014 Post Count: 305 Status: Offline Project Badges: 
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Which OS are you using?
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DCS1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges:
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Windows 10
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
can your system resolve any other host names? Looks like a DNS problem. If not, can you successfully ping your DNS server?
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DCS1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges:
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???? I have 4 other computer using my internet connection to upload results and get new work.
----------------------------------------"If not, can you successfully ping your DNS server?" How do I do this? I have been able to download the correct preferences for the computer so there is some recognition which computer is communicating [Edit 1 times, last edit by dcs1955 at Sep 9, 2018 11:50:31 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
it's not out of the question that one system has it's DNS configuration "borked" while the others do not. I'm not a windows person but I think you can bring up a command prompt window and enter: ping www.worldcommunitygrid.org. If DNS is working on your system, it will resolve the name and send a series of pings to the IP address. If it can't resolve the name then it is a windows problem not a BOINC problem. I have many LINUX systems and there are times when most work but one doesn't, probably due to operator error or and update to BIND caused a configuration change. Its unique to that system.
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DCS1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges:
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Sorted .... Modified tried and true solution..... Cycled power another time!! Earlier I did it before no joy. Second try sorted out issue 40 new MIB tasks
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BladeD
Ace Cruncher USA Joined: Nov 17, 2004 Post Count: 28976 Status: Offline Project Badges: 
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Good to hear.
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DCS1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges:
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it's not out of the question that one system has it's DNS configuration "borked" while the others do not. I'm not a windows person but I think you can bring up a command prompt window and enter: ping www.worldcommunitygrid.org. If DNS is working on your system, it will resolve the name and send a series of pings to the IP address. If it can't resolve the name then it is a windows problem not a BOINC problem. I have many LINUX systems and there are times when most work but one doesn't, probably due to operator error or and update to BIND caused a configuration change. Its unique to that system. Thanks .. I fired up google to learn about DNS ping. Before doing the ping test I cycled power a second time it was sorted. |
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