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knreed
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[Resolved] Issue with our clustered filesystem

Greetings,

We are currently experiencing an issue with our clustered filesystem. As a result we have stopped upload and downloads of workunits as well as the BOINC scheduler. When your client attempts to communicate with our servers it will get a message saying that the project is down for maintenance.

We are investigating and will update with more information when we know the details of what is going on.

- Kevin
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[Edit 1 times, last edit by knreed at Aug 31, 2017 2:24:48 PM]
[Aug 31, 2017 12:12:42 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Issue with our clustered filesystem

Thank you for the heads up. Hope this is not too messy.
[Aug 31, 2017 12:25:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
bieberj
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Re: Issue with our clustered filesystem

Thanks for the notice. I was wondering...
[Aug 31, 2017 1:18:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
masteraip
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Bulgaria
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Re: Issue with our clustered filesystem

Yeah, I just noticed it. Hope it's resolved soon :D
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[Aug 31, 2017 1:24:38 PM]   Link   Report threatening or abusive post: please login first  Go to top 
RTS48
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Bolivia
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Re: Issue with our clustered filesystem

Thanks Kevin, I hope you can resolve it quickly and successfully.
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Rod Peel
Santa Cruz
Bolivia
South America

,
,
[Aug 31, 2017 1:37:22 PM]   Link   Report threatening or abusive post: please login first  Go to top 
XSmeagolX
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Re: Issue with our clustered filesystem

Thanks for your support... Seems to work again now!
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WCG-Team Captain of Team SETI.Germany

(official Partner of World Community Grid)

[Aug 31, 2017 2:18:54 PM]   Link   Report threatening or abusive post: please login first  Go to top 
knreed
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Re: Issue with our clustered filesystem

Thanks for your patience. One of the servers in the cluster experienced a brief connectivity loss with the other servers. This resulted in that servers being kicked out of the cluster. This should have only caused the one server to loss access to its filesystem. However, it caused the entire cluster to get hung up. We are working with our support teams to understand both why the connectivity loss happened and why the failure of one node caused an issue for the whole cluster.

However, as that investigation is pursued, the cluster is operational again and we are back to normal status.
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Mumak
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Re: Issue with our clustered filesystem

That's the advantage of using clustered systems :-DD
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[Aug 31, 2017 2:39:16 PM]   Link   Report threatening or abusive post: please login first  Go to top 
asdavid
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Re: Issue with our clustered filesystem

Thanks for providing information "live"
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Anne-Sophie

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