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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Scheduled Maint. July 18, 14:00 UTC, Extended? |
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Thread Status: Active Total posts in this thread: 143
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nort
Cruncher Joined: Mar 10, 2005 Post Count: 8 Status: Offline |
IBM has done, and is doing, a remarkable job with WCG, and their technology has always been among the best in the world. Any carping is beneath dignity. +1 Ok, my team is "IBM" so you would say I'm not objective. Anyway, when you see the whole infrastructure put in place, free of charge for all crunchers, and with efficient technology, I think it can be respected. Thousands of years in research for diseases have been saved with WCG, with you all, with me. Our kids and their kids will have less issues with their diseases, and for me that's enough to have full respect for IBM and this WCG initiative few years ago. Cheers.  |
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pvh513
Senior Cruncher Joined: Feb 26, 2011 Post Count: 260 Status: Offline Project Badges: 
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Yes, IBM did a great job sponsoring WCG, but let's not loose track of reality here. When WCG was hosting the files in-house it worked more or less flawlessly for years. Since they have moved into the IBM cloud there have been two major melt-downs in short succession, the likes of which I cannot remember. I call that a big step back in reliability... And don't tell me this is a typical IT problem. It is not. We have a big 4 PB file server at my work place and it has been running completely reliably ever since it arrived.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The filesystem is recovered and operational. We have enabled uploads, downloads and scheduler requests. Data is flowing in quickly. Prior to restoring service, we updated the database to reset results that had been incorrectly processed during the outage (and more importantly we have added some scripts to prevent that start up from happening again). Also - we have extended deadlines to account for the delayed availability;. What about the trickle handler? |
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MrHasselblad
Cruncher Joined: Dec 20, 2014 Post Count: 42 Status: Offline Project Badges: 
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Should be RESOLVED for most people now
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Nickers
Cruncher Joined: Jan 3, 2007 Post Count: 10 Status: Offline Project Badges:
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Well, I have seen completed work units get uploaded. However, I am getting no new ones and message indicates no work available for the three projects I am running. Perhaps all available units got immediately sucked from the queues. I am a bit concerned as nothing shows up in the results status with a return date of the 19th.
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RTS48
Veteran Cruncher Bolivia Joined: Aug 2, 2009 Post Count: 1350 Status: Offline Project Badges: 
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Hey - all uploaded, no Invalids but 370 WUs in PV Jail. I suppose you can't have everything.
----------------------------------------Well done techs - our unsung heroes
Rod Peel
Santa Cruz Bolivia South America  ,  |
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TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1951 Status: Offline Project Badges:
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After a long phone call with a client. I just noticed that things started to move again.
----------------------------------------Will probably a while again until things are back to normal though. Thanks Keith et.al. for fixing this again, Ralf  |
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Crosster
Cruncher France Joined: Jul 30, 2011 Post Count: 29 Status: Offline Project Badges: 
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Well, I have seen completed work units get uploaded. However, I am getting no new ones and message indicates no work available for the three projects I am running. Same behaviour for me with 2 projects (MCM and OET) Edit : Fixed a few minutes later  Thanks to all the team!  [Edit 1 times, last edit by Crosster at Jul 19, 2017 11:36:46 PM] |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
The filesystem is recovered and operational. We have enabled uploads, downloads and scheduler requests. Data is flowing in quickly. Prior to restoring service, we updated the database to reset results that had been incorrectly processed during the outage (and more importantly we have added some scripts to prevent that start up from happening again). Also - we have extended deadlines to account for the delayed availability;. Got an undocumented state in the API result pull, with returned results displaying for Pending Verification and Invalid having Outcome=0. Stopgap? The State for the Invalid on the RS pages is 'Other'... can understand that piece, but PVer, having ValidationState=4, I do not (The API lists 14 with return times well before the outrage, but find only 2 on the RS pages, suspecting they too have an 'Other' state, but there' just too many at this time to easily find them (For the cosmetics part, the RS pages have no filter option for Other) |
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TonyEllis
Senior Cruncher Australia Joined: Jul 9, 2008 Post Count: 261 Status: Offline Project Badges: 
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Problem might be over for some... but,,,
----------------------------------------896 in PV no work downloaded on some machines - none available - will start running dry some machines with 'stuck' downloads (were in the process of downloading when WCG went down...) WUs completed while WCG was down still sitting here waiting for upload on some machines Thanks for the effort you guys at WCG have put in....
Run Time Stats https://grassmere-productions.no-ip.biz/
----------------------------------------[Edit 1 times, last edit by TonyEllis at Jul 19, 2017 11:33:45 PM] |
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