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Former Member
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Can't change name

When I go to " My Profile" and try to change my name, I get this;
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Error

The application is unavailable at this time, please try again later.


Your action has resulted in an error.
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Trying to become simply,

Morgan the Gold
To line up with BAM
[Dec 3, 2016 8:09:26 AM]   Link   Report threatening or abusive post: please login first  Go to top 
keithhenry
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Re: Can't change name

Did you try it again? More specifically, did you try it again at a different time? When the updates are running at the end of the day, many things are unavailable for a few hours.
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[Edit 1 times, last edit by keithhenry at Dec 3, 2016 9:04:12 PM]
[Dec 3, 2016 9:02:17 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Can't change name

Ya actually I have tried over a dozen times in the last couple weeks, From both kinds, Ubuntu/Firefox, and Android/Firefox, of Platforms i currently posess.


[Dec 6, 2016 7:01:56 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Can't change name

'Line Up with BAM', ... no, BAM has to line up with WCG... Still no AM integration here ;)

WCG changed the rules on a few things that were possible with names, special chars, but no more, so carefully read what is allowed. For instance creating a new name is/was possible with an * , but when changing, the new rules applied, so no more *.

^o.o^
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[Edit 1 times, last edit by Former Member at Dec 6, 2016 7:45:28 PM]
[Dec 6, 2016 7:44:18 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Can't change name

Sek, I believe he's trying to go from [B S] Morgan the Gold to
Morgan the Gold so should not be an issue with odd characters.

Morgan, be sure you can see your My Grid page prior to trying to make the change. I want to say that there's a different message you get when the daily updating is happening and a lot of the website function is disabled. That sounds a lot more like the message I would get on rare occasions when I was trying to create team challenges. Simply immediately trying again would work. If you try to make the change, get the error, immediately try the change again and still get the error, I'd suggest emailing support@worldcommunitygrid.org about the problem. Give them plenty of details - OS version/level, browser type and version, BOINC version (probably irrelevant but TMI is better than too little) and the UTC time when you tried to make the change (in case they can look back in sort sort of log). I presume you are going to the My Profile page, replacing your current username with the new username you want and clicking on Save. Include that fact as well. FWIW, I used that via Chrome on a Wintel box to change the username for a test id I have and it worked fine.
[Dec 6, 2016 10:07:42 PM]   Link   Report threatening or abusive post: please login first  Go to top 
keithhenry
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Re: Can't change name

As you can see from the post above, I was able to post using the renamed id as well.
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[Dec 6, 2016 10:10:42 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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