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tjcares
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Wrong password/user name

I finally downloaded version 7.2.47 (x86) for my computer and installed it.

when I went to connect to WCG it said wrong password and user name. So I checked my password i use to log into the site and it worked.

I tried the forgot password link and even though my PW only contains letters and numbers, It says "Password can only contain letters and numbers"

My Tablet is working away haply but I can't get this to work.

And yes I checked my cap lock

Any help would be great.

Dave
[Apr 8, 2016 12:15:30 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: Wrong password/user name

This "Password can only contain letters and numbers" is only relevant when creating a password. Make sure to enter the existing member sequence, and enter the name ticares and not the email address.
[Apr 8, 2016 12:21:45 PM]   Link   Report threatening or abusive post: please login first  Go to top 
tjcares
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Re: Wrong password/user name

entered the name, existing member sequence?
[Apr 8, 2016 12:24:03 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: Wrong password/user name

When attaching a project to a client, above the input boxes for mail/password , there's the question of whether you are an existing member/existing user or not. You tick the Yes box when it comes up.
[Apr 8, 2016 12:47:42 PM]   Link   Report threatening or abusive post: please login first  Go to top 
tjcares
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Re: Wrong password/user name

Yeepers did that.
[Apr 8, 2016 1:27:34 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: Wrong password/user name

[Apr 8, 2016 1:37:29 PM]   Link   Report threatening or abusive post: please login first  Go to top 
tjcares
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Re: Wrong password/user name

Yes I did that
[Apr 8, 2016 1:43:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: Wrong password/user name

Not getting any the wiser... please post a screenshot of where the sign-in / attaching fails.

(Yeepers was maybe referring to yourself in the 3rd person, there existing a horror movie called Jeepers Creepers ;)
[Apr 8, 2016 2:21:59 PM]   Link   Report threatening or abusive post: please login first  Go to top 
tjcares
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Re: Wrong password/user name

Resolved it works now. Strange. Didn't do anything different.
[Apr 8, 2016 3:34:51 PM]   Link   Report threatening or abusive post: please login first  Go to top 
SekeRob
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Re: Wrong password/user name [RESOLVED]

Maybe I made you look a little bit harder at the screens before entering through. smile

Good luck with your second crunch device.
[Apr 8, 2016 3:56:15 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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