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Former Member
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Issues with WU's

I know of 3 people (including myself) that have had a problem over the course of the past few days with WU's completing but when the agent communicates with the server there is no credit given for the completed unit and a new unit is downloaded.

Is anyone else seeing this? If this has heppened to 3 different people then it seems as though it's not related to the users' PC's.

Do the admins have the facility of checking if individual devices are returning corrupted units? Are the units corrupted, or are they returning OK?

[Sep 10, 2005 1:26:02 PM]

Former Member
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Re: Issues with WU's

...I am one of those people...

having checked the UD mon WU logs, the agent reported the following

08/09/2005 07:16:00 WU Aborted(slot #3) 2212659 (883 KB >> 0 KB)

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[Edit 1 times, last edit by Former Member at Sep 10, 2005 3:55:54 PM]

[Sep 10, 2005 3:51:26 PM]

Former Member
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Re: Issues with WU's

Haven't checked my ud mon for about a month.......best go look see

[Sep 10, 2005 5:00:23 PM]

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Re: Issues with WU's

Rebooted on the 4th...........no aborts as yet in my log....but I have 0% after 130 mins on the current one.......ho hum.

I as in lilsmap, that is wink

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[Edit 1 times, last edit by Former Member at Sep 10, 2005 5:05:34 PM]

[Sep 10, 2005 5:04:03 PM]

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Re: Issues with WU's

Hello VAIO GRX616,

Do the admins have the facility of checking if individual devices are returning corrupted units? Are the units corrupted, or are they returning OK?

Yes, if you send in this information in a 'Contact Us' report (specifying the computer if you have more than one and the approximate time) then the staff can query the server records. At least twice this has revealed a protein or type of protein that our version of Rosetta cannot handle. Probably because of a program flaw, but I do not know for sure.

Keep in mind that this sort of investigation can take several days to run. smile

Have a great weekend!
mycrofth

[Sep 10, 2005 7:56:53 PM]

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Re: Issues with WU's

Thanks Mycrofth, if it happens again I shall take down the relevant details and forward them on smile

[Sep 10, 2005 8:19:22 PM]

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