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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: No Longer Receiving Credits |
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Thread Status: Active Total posts in this thread: 4
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have been running WCG on my laptop for almost a year generating 2000 to 3000 credits per day. Now it's not producing anything. I have rebooted and have also re-downloaded the software... still nothing since May 6th. Any idea what I can do?
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 3010 Status: Offline Project Badges: 
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Hi passivecash, I'd recommend just checking on the Account you're crunching against - and that's by opening up the BOINC software and going to the Projects tab. The account listed there, should match that which you're running against.
----------------------------------------The reason I ask, is that, say, you're an IBM employee and you downloaded the software again from the internal IBM Software Installer, then it could well have redirected all your points towards the global IBM team. So, it's good to check/confirm that the account you think you're crunching against is, in fact, the true account. Once you've checked/confirmed that this is the case, come back and we can then help more.  |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thank you so much! You hit it head on. I'm all set now.
Thank you again. |
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 3010 Status: Offline Project Badges:
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Excellent, glad I was able to help.
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