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foxfire
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Unable to Change or Assign Device Profile [Resolved]

I have attempted to both change the profile assigned to a device and to change sub-project selection in a profile and neither are being sent to the device. After the making the change on the web and saving it I issue a update on the device but the new/changed profile is not being sent.

I.E. Changed one device profile from "work" to "home". Update to the device does not receive the new profile. Then changed the "work" profile dropping cep2, adding ugm and upping cache to 0.5 days. Saved the profile and issued a device update. Nothing was sent to the device and it continues to attempt to pull cep2 wus
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[Edit 1 times, last edit by foxfire at Apr 15, 2015 12:16:16 PM]
[Apr 15, 2015 2:52:11 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Unable to Change or Assign Device Profile

foxfire,

Thanks for reporting this. During the server upgrades I failed to start the services that relay those changes. Please press update on your device to see if that has picked up the changes you have made to your device profiles. I checked the log and noticed that they were acted upon after starting the services back up.

Thanks,
-Uplinger
[Apr 15, 2015 3:29:15 AM]   Link   Report threatening or abusive post: please login first  Go to top 
foxfire
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Re: Unable to Change or Assign Device Profile

Confirmed. Working correctly now. Thanks for the assistance
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[Apr 15, 2015 12:31:50 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Crystal Pellet
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Re: Unable to Change or Assign Device Profile

The last days switching from one profile e.g. 'Default' to another e.g. 'school' doesn't work properly anymore.

Sometimes it works, mostly not.

It's happening with all devices.
[Aug 16, 2015 5:42:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Falconet
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Re: Unable to Change or Assign Device Profile

Hmm, today I deselected UGM from my Home profile and several hours later I am still getting UGM tasks. The project appears unselected in the profile.
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AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
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[Aug 16, 2015 5:51:45 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Unable to Change or Assign Device Profile

It's the messenger [Machete], held up in a bar brawl again. The cops need to come out with the attitude adjuster, or two.
[Aug 16, 2015 6:10:41 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Crystal Pellet
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Re: Unable to Change or Assign Device Profile

Hmm, today I deselected UGM from my Home profile and several hours later I am still getting UGM tasks. The project appears unselected in the profile.

I can confirm that also project selection isn't working.

I changed only OET1 for one profile and still got UGM's (old project selection)

Does WCG want that we select all projects and just abort everything we don't want cool
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[Edit 1 times, last edit by Crystal Pellet at Aug 17, 2015 10:11:58 AM]
[Aug 17, 2015 10:04:25 AM]   Link   Report threatening or abusive post: please login first  Go to top 
mito7
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Re: Unable to Change or Assign Device Profile

I am experiencing same problems. I am not able to change from MCM to OET. It shows OET is selected but I got MCMs. Home->work prefs change doesn't work either.
It seems like a same/similar problem as was in April.
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[Aug 17, 2015 10:22:00 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Unable to Change or Assign Device Profile [RESOLVED]

Threads marked [RESOLVED] in OP are -Not- to be reopened, are just for reading reference! Whoever of support scans the titles will likely -Not- open these threads again! New thread was started with x-reference to this at: https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,37942
[Aug 17, 2015 11:00:02 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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