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Former Member
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confused Is there a problem with uploads?

On a new machine I have had plenty of downloads, requested by the machine (something like 50 or more waiting to done) and more and more work requested but I must have something like 60 (probably a fair amount more) completed tasks waiting for an upload.

Is this normal?
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[Edit 1 times, last edit by Former Member at May 18, 2012 3:52:36 AM]
[May 18, 2012 3:20:27 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Is there a problem with uploads?

What is "upload", snoekie? If those are "ready to report", then all is fine. They'll clear in time.

And, without a copy of the event/message log if status is "uploading" fails, we cant do little to diagnose. Doubt that though as when there are too many results failing upload, requesting more work is blocked.

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[May 18, 2012 5:58:42 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Is there a problem with uploads?

well the blockage appears to have cleared, and the graph has gone almost through the roof!

Upload, if you look at your message folder is that when the work is done it wait to report back , upload.
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[Edit 1 times, last edit by Former Member at May 18, 2012 8:26:52 PM]
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Former Member
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Re: Is there a problem with uploads?

Hello snoekie,
'Uploading' the result is so fast that I usually only see it for the giant CEP2 result. Once the result is uploaded, there is only the unimportant report waiting to be sent back to the Scheduler server. BOINC Manager will show 'Ready To Report' for this last unimportant detail until there is some important reason to connect to the Scheduler, at which time the waiting reports are also sent and the Manager clears the Tasks from their Tab. If 24 hours pass without connecting to the Scheduler, a special connection will be made just to send the reports.

Communication problems normally show up in the Transfers Tab. As Sekerob says, it is difficult to diagnose without knowing which messages are showing up in which Tab. Copying the Messages Tab is usually a good start.

'Ready To Report' has been giving me headaches ever since we started BOINC in 2005. I wish it would be hidden away in some seldom-viewed Tab. Transfers Tab would be perfect.

Lawrence
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shanen
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Re: Is there a problem with uploads?

Well, my problem doesn't seem to be related to the problem of this thread, though the title sounded promising. I guess it makes sense to ask for clarification, and the easiest way seems to be to describe my problem in more detail...

There are sometimes problems with the "Uploading" status persisting for a long time for a finished work unit. I've noticed it on many past occasions, but usually it goes away the next time the computer is booted. In a few cases I've 'manually' cleared it by shutting down BOINC and restarting it. However, right now I have a work unit that has been stuck in the "Uploading" status for several days, and it seems that nothing is going to unstick it...

Is that at all similar to the problem the OP was trying to report?
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Former Member
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Re: Is there a problem with uploads?

Hello shanen,
In general, there are no upload problems right now. But we have had to take down the server a few times this month for several hours. Also, CEP2 has one result file that uploads directly to the Harvard server rather than to WCG. So it is best to report which project is having trouble uploading and when the trouble started.

What I would do would be to select the upload in Transfers Tab and press "Retry Now". If that failed, I would reset the router. Routers sometimes get into a wonky state due to voltage fluctuations, solar flares, etc. If "Retry Now" does not work after a router reset, then wait until CEP2 is not running on your computer and Reboot the OS.

And if all that fails, post a lot of information so we have no excuse but to worry about your problem and try to help you.

biggrin
Lawrence
[May 22, 2012 4:01:03 AM]   Link   Report threatening or abusive post: please login first  Go to top 
shanen
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Re: Is there a problem with uploads?

Well, I can say that the project is the "Help Conquer Cancer 6.42", but the machine is in another location now.

I know that it is NOT a problem with your server, because other completed work units have been uploaded and ACKed successfully on the same machine and from my other machines. It has to be something about the status of that particular work unit that has hung it up for the past several days.

It has about one day left until hitting its deadline. At some point after that the client should officially toss it. I think it's like most of the problems that I've noticed--some work is lost, but most people will never notice unless they are paying attention.

Perhaps the real problems are that I'm paying too much attention or that I'm too observant?
[May 23, 2012 7:23:33 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Is there a problem with uploads?

For the ''too observant'' there can be made use of additional log flags from this manual: http://boinc.berkeley.edu/wiki/Cc_config.xml . Suggest the below to add to the <log_flags> section of the cc_config.xml (in BOINC data dir. May not exist, i.e. has to be created)

<http_xfer_debug>1</http_xfer_debug>
<file_xfer_debug>1<file_xfer_debug>

The logging can be switched off by changing the 1 to 0, and reading in the config via the advanced menu in BOINC Manager.

If you post us the message (msg tab) / event log section (Advanced Menu > Event Log) from where you select the problem file to upload and done the "Retry Now" to where a fail is messaged in the log, it may tell us something. Probably the file was somehow locked on the server side when the transfer got rudely interrupted. That would reset after a while by itself. If it does not clear, collateral damage... abort the task/resul files if it does not do so by itself.

Edit: Like to document this as the techs may want to research a case [what's your client version and OS?]. Cant remember this having been reported for a while, where the server was upgraded to version 700 of BOINC. Lingering bugs that need fixing and all.

Thanks

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[Edit 1 times, last edit by Former Member at May 23, 2012 8:02:56 AM]
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retsof
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Re: Is there a problem with uploads?

I did see a lot of uploads awaiting this morning for GOFAM. I went to the transfer screen and said to try one of the uploads now, and they started clearing and changing to report.

See the read only messages at the very top of the forum. Due to server instability, some things didn't happen and by the time corrections were made, validators did not catch up by the end of the day. Tomorrow should be better.
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[Edit 1 times, last edit by retsof at Jun 28, 2012 2:21:02 AM]
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