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Michael2901
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Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

I am running the Clean Energy Project Phase 2 on Windows XP, Widows Vista, and Windows 7.

It seems to run fine on my the Windows XP and the Windows Vista Machines.

On my Windows 7 PC however (my most powerful muti-cored PC) every single job I have tried to run (at least 14 jobs) has recorded a computation error and failed to run.

I was wondering whether anyone else had expereined a similar problem on a Windows 7 PC and was able to get around it somehow.
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

all mine have worked fine i7 64 bit w7
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

On the windows 7 pc have you tried the following after seeing the errors?

Rebooted the system?
Run windows defender with the latest updates?
Updated windows?

Are you overclocking the system? if so have you tried turning off the overclocking?
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

Nobody else has had this problem. You have a problem with your system. If reboot does not work, try googling for system diagnostics. If you post your system specifications here, you will probably get a lot of suggestions.

Lawrence
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Falconet
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

And please post a result log from an erroneous task
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- AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
- AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
- AMD Ryzen 7 7730U 8C/16T 3.0 GHz
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mikey
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

Nobody else has had this problem. You have a problem with your system. If reboot does not work, try googling for system diagnostics. If you post your system specifications here, you will probably get a lot of suggestions.

Lawrence


Not to make to fine a point of it but just because you haven't heard about a problem doesn''t mean others don't have problems too! I have a Win7 64 bit Ultimate pc running on an Asus M2N68-AM motherboard with 4 gig of ram and a gpu running a different Boinc Project that errors on EVERY SINGLE WCG unit it gets! The cpu is an AMD 9600 Quad core that is NOT overclocked! The results are all either "error" or "inconclusive"! I have rebooted 100 times, detached from WCG and then reattached, etc, etc, etc and NOTHING seems to work. It runs Boinc Rosetta just fine, other Boinc Projects run just fine too, it just will not run WCG units! The point is I have 15 pc's here running and it is the ONLY one that won't run WCG without all the units erroring out! Right now all quad core pc's, except the one, run WCG while most of my dual cores run Rosetta due to the time it takes to crunch. This quad with the problems has been running for a long time, all of my pc's except my laptops are homebuilt, so no problems there either. ALL of my desktop pc's have gpu's and ALL of them do fine except the one! The point of this is that there are people with problems out here that you never hear about, we just manage our pc's around them!

a week or so later on and I downloaded memtest and found a brand new memory chip bad! I have replaced it with a 1gig chip, all I had right now, and WCG is now running just fine on a pc that just would not finish a unit with a "valid" result!!! Seems you were right Lawrence!!
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[Edit 1 times, last edit by mikey159b at Dec 8, 2011 11:26:59 PM]
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

Hi mikey159b,
Ouch! Point made. But my opinion stands. It really sounds like a system problem. I have a dual core board that is perfectly good - except that it does not network, even locally. I think it is a hardware problem on the board, but I can't prove it.

angel
Lawrence
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

"errors on EVERY SINGLE WCG unit it gets!"

To also make a fine point in kind ;>), WCG is 10 sub-projects, or as I prefer to, sciences, but you post this in CEP2. Are we talking only CEP2?

This science gets into the very high memory regions where your RAM might be needing specific testing and it is also not advised to run on all cores concurrently, speak 4 at the same time on your quad. The amount of disk I/O could work out detrimental, such as 'heartbeat' issues.

Lawrence asked about the 'Result Log' you'll find on the RS pages, where you have the 'error' or 'inconclusive' hyperlinks. Those always have our keenest interest as also the client message/event log during that result run.

--//--
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

First thing I'd do is scan the Event logs for relevant errors. Barring a "Eureka!" moment during that process, make sure your virus scanner exempts the BOINC data directory and, if possible, all WCG processes from scanning.

If that is already true, to add to SekeRob's response go to http://www.memtest.org for the software and exercise all of your memory to make sure that you don't have a failing stick that looks "ok" during normal operations (because nothing is trying to use that much memory and so that stick isn't being accessed) but flakes out when WCG or whatever tries to use more memory and hits that stick/more chips on that stick.

You'll have to forgive everybody's natural reaction of "Must be your box!", 'cuz is a lot of boxes running WCG; using just myself as an example, I'm running WCG on Intel Q9550/i7 950/980x/2600K boxes under Win 7/x64 and see no issues. Likewise, to the best of my knowledge there is no data (that is, no rash of complaints) to indicate that AMD chips have some vulnerability/feature set that is incompatible with WCG.

lolll...were I in your shoes, my current thinking would be "Dang...which is the weak component. and do I have a spare?". (That, and "Why me? Why now?" - but I'm a whiner.)

(Edit: Might want to consider uninstall/reinstall of WCG software, too - maybe a bit got corrupted in an executable. Edit #2: And if that turns out to fix it, "chkdsk" both your system and data drives - should they be different. In fact, running chkdsk is a wise idea as an initial troubleshooting step.)
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[Edit 2 times, last edit by Former Member at Nov 20, 2011 8:24:41 PM]
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Michael2901
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Re: Windows 7 PC records Computation Error for all Clean Energy Project Phase 2 Jobs

Thanks for all the advice. My system Window 7 PC seems to be able to to run other WCG projects without problems including Malaria, Leishmaniasis, Muscular Dustrophy, and Fight Against AIDS projects.

Now that I see that other WCG Windows 7 users don't seem, to have a problems with running clean energy project jobs leads to the logical conclusion that the problem must be caused by something unique to my system.

My PC's specs as per Windows System are as follows:

Windows 7 Ultimate Service Pack 1
Manufacturer: Gateway
Model FX 6840
Intel i7 CPU 870 @ 2.93GH
12GIG RAM
64-bit operating system
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