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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Can't connect to Core Client |
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Thread Status: Active Total posts in this thread: 10
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Can anyone help me. please? My WCG BOINC Manager is displaying a red X with "ERROR" (also in red) in the body of the 'simple view' but nothing else. It gives me a message that it is unable to connect to the Core client. I've tried several times to reconnect via the Manager but all attempts have failed.
What do I do now? I'm not a computer expert (as if you couldn't guess) and I can't find this subject on any of the help lists. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello vemec,
If you are having a problem you need to be in the Advanced view. Then reboot and post thge messages in the Messages tab as soon as you get thye error again. Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
To; lawrencehardin
Thank you for your answer. I've used the Advanced view - Computer- reconnect three times. It still won't work, nor does the retry option. It gives me a drop-down box that says it can't connect to a WCG project. Would it help to try to connect to another of my projects, or what would you suggest? Sorry to be a nuisance, but this has never happened before. Veronica |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
 This is the first thing we always ask. What is BOINC Manager reporting in the Messages tab? Reboot and post the messages in the Messages tab as soon as you get the error again. Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The Manager is completely empty. All the menus and sub=menus are there, but there's nothing in any of the pages. No projects. tasks and no messages.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello vemec,
----------------------------------------That is . . . not quite impossible. It indicates a very basic problem. The first thing is to uninstall BOINC and then reinstall from the WCG site. Set it up to run for All Users during the install. If that does not fix it, tell us what OS your system is running and what security programs are running and whether or not Task Manager shows BOINC is running as a Process. Also, describe your system and your Internet access. It may be necessary to give your security some special instructions. I recently had a problem with a poorly coded program on my computer that forced me to establish a special Administrator account that was always Active as Administrator. My personal user account is allowed to upgrade to Administrator if the program challenges me for my password, but this program was not coded for that sort of thing.  Lawrence [Edit 1 times, last edit by Former Member at Nov 12, 2010 2:39:20 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
To: Lawrence Hardin
Thank you, thank you, thank you! I'm up and running again and I haven't even missed any deadlines. I'm so relieved, Veronica |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Sorry to append to the same conversation, but I am encountering the same issue. When I try to run the client directly I see below.
~/BOINC$ ./run_client 23-Nov-2010 13:36:52 [---] Starting BOINC client version 6.10.58 for i686-pc-linux-gnu 23-Nov-2010 13:36:52 [---] log flags: file_xfer, sched_ops, task 23-Nov-2010 13:36:52 [---] Libraries: libcurl/7.18.0 OpenSSL/0.9.8g zlib/1.2.3.3 c-ares/1.5.1 23-Nov-2010 13:36:52 [---] Data directory: /home/xxxxxx/BOINC 23-Nov-2010 13:36:52 [---] Processor: 2 GenuineIntel Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz [Family 6 Model 23 Stepping 6] 23-Nov-2010 13:36:52 [---] Processor: 6.00 MB cache 23-Nov-2010 13:36:52 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf 23-Nov-2010 13:36:52 [---] OS: Linux: 2.6.32-25-generic-pae 23-Nov-2010 13:36:52 [---] Memory: 3.86 GB physical, 8.02 GB virtual 23-Nov-2010 13:36:52 [---] Disk: 140.71 GB total, 86.88 GB free 23-Nov-2010 13:36:52 [---] Local time is UTC -7 hours X Error of failed request: BadRequest (invalid request code or no such operation) Major opcode of failed request: 156 () Minor opcode of failed request: 19 Serial number of failed request: 8 Current serial number in output stream: 8 Thanks |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Tracked the issue down to a missing dependency. When I installed it via the Installation Manager Package (vs the distributed binary) everything works as expected.
Thanks |
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