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NightBlade
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confused Can't Upload Tasks
I've seen this message for the past 24-48 hours. Having run out of work, BOINC tries to connect; it gives the message to the effect of "internet is OK, maybe project servers are down." This is after trying to "fetch scheduler list."

Is there an issue? I didn't see anything posted in the forums.
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Sekerob
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Re: Can't Upload Tasks
Plz boot your computer and then let the client run until it fails uploading again. After, copy the whole message log from the top and post in your reply so we can read what the client is doing.

ttyl
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[Nov 1, 2010 2:40:43 PM]   Link   Report threatening or abusive post: please login first  Go to top 
NightBlade
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Re: Can't Upload Tasks
Here's the log from the most recent retry (rebooted BOINC Manager today):


11/1/2010 10:16:19 AM Starting BOINC client version 6.10.56 for windows_intelx86
11/1/2010 10:16:19 AM log flags: file_xfer, sched_ops, task
11/1/2010 10:16:19 AM Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
11/1/2010 10:16:19 AM Running as a daemon
11/1/2010 10:16:19 AM Data directory: E:\utils\Boinc\Data
11/1/2010 10:16:19 AM Running under account boinc_master
11/1/2010 10:16:19 AM Processor: 4 GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz [Family 6 Model 15 Stepping 11]
11/1/2010 10:16:19 AM Processor: 4.00 MB cache
11/1/2010 10:16:19 AM Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 nx lm vmx tm2 pbe
11/1/2010 10:16:19 AM OS: Microsoft Windows XP: Professional x86 Edition, Service Pack 3, (05.01.2600.00)
11/1/2010 10:16:19 AM Memory: 2.75 GB physical, 4.59 GB virtual
11/1/2010 10:16:19 AM Disk: 390.63 GB total, 158.36 GB free
11/1/2010 10:16:19 AM Local time is UTC -4 hours
11/1/2010 10:16:19 AM NVIDIA GPU 0: GeForce GT 240 (driver version 19107, CUDA version 2030, compute capability 1.2, 1024MB, 257 GFLOPS peak)
11/1/2010 10:16:19 AM orbit@home URL http://orbit.psi.edu/oah/; Computer ID 42474; resource share 0
11/1/2010 10:16:19 AM GPUGRID URL http://www.gpugrid.net/; Computer ID 72307; resource share 100
11/1/2010 10:16:19 AM World Community Grid URL http://www.worldcommunitygrid.org/; Computer ID 1264921; resource share 100
11/1/2010 10:16:19 AM World Community Grid General prefs: from World Community Grid (last modified 26-Oct-2010 17:40:42)
11/1/2010 10:16:19 AM World Community Grid Host location: none
11/1/2010 10:16:19 AM World Community Grid General prefs: using your defaults
11/1/2010 10:16:19 AM Reading preferences override file
11/1/2010 10:16:19 AM Preferences:
11/1/2010 10:16:19 AM max memory usage when active: 1407.05MB
11/1/2010 10:16:19 AM max memory usage when idle: 1407.05MB
11/1/2010 10:16:19 AM max disk usage: 10.00GB
11/1/2010 10:16:19 AM (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
11/1/2010 10:16:19 AM Not using a proxy
11/1/2010 10:16:19 AM Contacting account manager at http://bam.boincstats.com/
11/1/2010 10:16:19 AM World Community Grid Started upload of c4cw_target02_039872109_0_0
11/1/2010 10:16:19 AM World Community Grid Started upload of c4cw_target02_039870651_0_0
11/1/2010 10:16:19 AM GPUGRID Restarting task 159-KASHIF_HIVPR_n1_bound_so_ba1-51-100-RND7212_0 using acemd2 version 605
11/1/2010 10:16:20 AM Account manager: BAM! User-ID: 52325
11/1/2010 10:16:20 AM Account manager: BAM! Host-ID: 131369
11/1/2010 10:16:20 AM Account manager: Number of BAM! connections: 734
11/1/2010 10:16:20 AM Account manager: Dear founder of team Islam:
11/1/2010 10:16:20 AM Account manager: You are invited to participate in the new challenge section on BOINCstats: http://boincstats.com/bam/challenge.php
11/1/2010 10:16:20 AM Account manager contact succeeded
11/1/2010 10:16:29 AM World Community Grid Fetching scheduler list
11/1/2010 10:16:40 AM World Community Grid Temporarily failed upload of c4cw_target02_039872109_0_0: connect() failed
11/1/2010 10:16:40 AM World Community Grid Backing off 7 min 18 sec on upload of c4cw_target02_039872109_0_0
11/1/2010 10:16:40 AM World Community Grid Temporarily failed upload of c4cw_target02_039870651_0_0: connect() failed
11/1/2010 10:16:40 AM World Community Grid Backing off 1 hr 13 min 49 sec on upload of c4cw_target02_039870651_0_0
11/1/2010 10:16:40 AM World Community Grid Started upload of c4cw_target02_039892045_0_0
11/1/2010 10:16:40 AM World Community Grid Started upload of c4cw_target02_039905925_0_0
11/1/2010 10:16:49 AM Project communication failed: attempting access to reference site
11/1/2010 10:16:52 AM Internet access OK - project servers may be temporarily down.
11/1/2010 10:17:02 AM Project communication failed: attempting access to reference site
11/1/2010 10:17:02 AM World Community Grid Temporarily failed upload of c4cw_target02_039892045_0_0: connect() failed
11/1/2010 10:17:02 AM World Community Grid Backing off 1 hr 46 min 40 sec on upload of c4cw_target02_039892045_0_0
11/1/2010 10:17:02 AM World Community Grid Temporarily failed upload of c4cw_target02_039905925_0_0: connect() failed
11/1/2010 10:17:02 AM World Community Grid Backing off 2 min 30 sec on upload of c4cw_target02_039905925_0_0
11/1/2010 10:17:03 AM Internet access OK - project servers may be temporarily down.
11/1/2010 10:18:02 AM World Community Grid Started upload of c4cw_target02_039954811_0_0
11/1/2010 10:18:02 AM World Community Grid Started upload of c4cw_target02_039972896_0_0
11/1/2010 10:18:24 AM Project communication failed: attempting access to reference site
11/1/2010 10:18:24 AM World Community Grid Temporarily failed upload of c4cw_target02_039954811_0_0: connect() failed
11/1/2010 10:18:24 AM World Community Grid Backing off 1 min 0 sec on upload of c4cw_target02_039954811_0_0
11/1/2010 10:18:24 AM World Community Grid Temporarily failed upload of c4cw_target02_039972896_0_0: connect() failed
11/1/2010 10:18:24 AM World Community Grid Backing off 1 min 0 sec on upload of c4cw_target02_039972896_0_0
11/1/2010 10:18:25 AM Internet access OK - project servers may be temporarily down.
11/1/2010 10:23:22 AM World Community Grid Started upload of c4cw_target02_039905925_0_0
11/1/2010 10:23:22 AM World Community Grid Started upload of c4cw_target02_039954811_0_0
11/1/2010 10:23:44 AM Project communication failed: attempting access to reference site
11/1/2010 10:23:44 AM World Community Grid Temporarily failed upload of c4cw_target02_039905925_0_0: connect() failed
11/1/2010 10:23:44 AM World Community Grid Backing off 5 min 53 sec on upload of c4cw_target02_039905925_0_0
11/1/2010 10:23:44 AM World Community Grid Temporarily failed upload of c4cw_target02_039954811_0_0: connect() failed
11/1/2010 10:23:44 AM World Community Grid Backing off 1 min 0 sec on upload of c4cw_target02_039954811_0_0
11/1/2010 10:23:45 AM Internet access OK - project servers may be temporarily down.
11/1/2010 10:41:05 AM World Community Grid Started upload of c4cw_target02_039872109_0_0
11/1/2010 10:41:05 AM World Community Grid Started upload of c4cw_target02_039905925_0_0
11/1/2010 10:41:26 AM Project communication failed: attempting access to reference site
11/1/2010 10:41:26 AM World Community Grid Temporarily failed upload of c4cw_target02_039872109_0_0: connect() failed
11/1/2010 10:41:26 AM World Community Grid Backing off 1 hr 4 min 25 sec on upload of c4cw_target02_039872109_0_0
11/1/2010 10:41:26 AM World Community Grid Temporarily failed upload of c4cw_target02_039905925_0_0: connect() failed
11/1/2010 10:41:26 AM World Community Grid Backing off 1 min 49 sec on upload of c4cw_target02_039905925_0_0
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Sekerob
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Re: Can't Upload Tasks
? Rebooted BOINC Manager ?

Was talking about the computer via the operating system restart option. Also please boot the dsl modem/router.

Since my logs are clean, uploading 4 of 7 active sciences successfully, think it's something local to you.
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Former Member
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Re: Can't Upload Tasks
? Rebooted BOINC Manager ?

Was talking about the computer via the operating system restart option. Also please boot the dsl modem/router.

Since my logs are clean, uploading 4 of 7 active sciences successfully, think it's something local to you.


Probably not going to be helped by a computer reboot as BOINC Manager clearly has communication. Both BAM! and the reference site worked fine according to the logs.
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Sekerob
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Re: Can't Upload Tasks
Remember, for a client to be able to connect to WCG it needs https / port 443 / ssl, outward. Non-BOINC parts could be confused here. Since this is the only report we have to deem it a local issue.
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[Edit 1 times, last edit by Sekerob at Nov 1, 2010 4:47:56 PM]
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NightBlade
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Re: Can't Upload Tasks
It looks like a local issue, since other devices are working fine for me. I restarted my PC several times before posting that log.

I don't have access to the modem/router, so I can't reset it (it's shared). I also noticed that in my browser, I couldn't access the WCG website except very sporadically.

Might be a wireless card issue, I've had issues with that recently.
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Sekerob
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Re: Can't Upload Tasks
You can get more log detail by adding a few flags to the cc_config.xml and force BOINC to read that file. For instructions, see post by knreed in this thread: http://www.worldcommunitygrid.org/forums/wcg/...ead,29103_offset,0#284686

For your browser problem, suggest to go in and clean out all cache / cookies and also use the disk-clean utility to empty out the \temp directory (somewhere in the accessories menu of windows).

As an aside, it's always helpful to advise on all problems such as what you just added, however unrelated it seems. Helps the support people to better and swifter assess a situation.

ttyl
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sk..
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Re: Can't Upload Tasks
Clear the secure socket layer when your at it, but that really does sound like a wireless signal strength issue. If you can, check the antennae are pointing in a good direction and not lying flopped over. You could try moving the router to a slightly better location, even a few inches can make a big difference.
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JSYKES
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Re: Can't Upload Tasks
For what it's worth, I have had a similar problem earlier today - all connections OK (mail, Internet etc all perfect - not wireless - all hardwired) but there was no connection to the WCG server for upload for most of this afternoon (GMT). I have left the PC running hoping that it will upload and, more importantly download more work overnight. It may not be just a local issue....
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