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keithhenry
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Senile old farts of the world ....uh.....uh..... nevermind
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Errors on WUs across projects - don't freak smile [RESOLVED]

With the scheduled server/site outages today, I've seen a couple of WUs error out. Those were due to problems downloading the files that are a part of the WU. I'm presuming it's just a timing matter where the servers went down before your machine could finish the download and it timed out. You'll notice that the sent time and return time are rather close to the same in your Results Status like this:

R00323_ c5c4a1cc9a1b3704f4f6694ea5c98eb3_ 00_ 14--  Amberscomputer Error  7/7/09 21:26:03 7/7/09 21:27:24 0.00 0.0 / 0.0 
HFCC_ t1_ 01091503_ TrkB_ 0001_ 0-- Amberscomputer Error 7/7/09 21:25:45 7/7/09 21:27:24 0.00 0.0 / 0.0


If you click on the Error link, you'll see something like this:

<core_client_version>6.6.36</core_client_version>
<![CDATA[
<message>
WU download error: couldn't get input files:
<file_xfer_error>
<file_name>batch00323_R00323_c5c4a1cc9a1b3704f4f6694ea5c98eb3.sequence</file_name>
<error_code>-224</error_code>
<error_message>file not found</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>batch00323_R00323_c5c4a1cc9a1b3704f4f6694ea5c98eb3.dist.gzb</file_name>
<error_code>-224</error_code>
<error_message>file not found</error_message></file_xfer_error>

</message>
]]>


I've since gotten new WUs successfully. After the recent CEP problems, din't want to see folks freaking over this.
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[Edit 1 times, last edit by TKH at Jul 8, 2009 12:50:03 PM]
[Jul 7, 2009 9:58:11 PM]   Link   Report threatening or abusive post: please login first  Go to top 
knreed
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Re: Errors on WUs across projects - don't freak smile

you are correct, the maintenance is causing some significant file system issues. Any upload/download issues today is due to that. We are trying to address it now.
[Jul 7, 2009 10:00:50 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Errors on WUs across projects - don't freak smile

you are correct, the maintenance is causing some significant file system issues. Any upload/download issues today is due to that. We are trying to address it now.


Has anyone an idea of how long will last the maintenance. A lot of terminated WUs are waiting, and I'm afraid of lacking work...
[Jul 7, 2009 10:45:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Errors on WUs across projects - don't freak smile

you are correct, the maintenance is causing some significant file system issues. Any upload/download issues today is due to that. We are trying to address it now.


Has anyone an idea of how long will last the maintenance. A lot of terminated WUs are waiting, and I'm afraid of lacking work...



Kindly read the updates here

Planned Maintenance - Tuesday, July 7th 15:00 UTC

Last one reads

We are now waiting for the servers to complete a fsck on the storage. This will take a bit of time.
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[Edit 2 times, last edit by Former Member at Jul 7, 2009 10:57:27 PM]
[Jul 7, 2009 10:55:32 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Errors on WUs across projects - don't freak smile

Sorry, I missed this post, in fact, I didn't think of the chapter "known issues". In the future, I'll go there first.

Thanks for the answers.
[Jul 7, 2009 11:28:07 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Errors on WUs across projects - don't freak smile

The OP in this thread can be marked [RESOLVED] Allowed new task fetch this morning and they came in proper and started.
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[Jul 8, 2009 8:21:51 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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