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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Slow upload and download with errors |
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Thread Status: Active Total posts in this thread: 9
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TrustedDragon
Advanced Cruncher USA Joined: Feb 20, 2006 Post Count: 128 Status: Offline Project Badges: 
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I have 3 Laptops running WCG and all three are having problems uploading with the following errors:
----------------------------------------1/9/2008 19:34:27|World Community Grid|Requesting 443636 seconds of new work, and reporting 48 completed tasks 1/9/2008 19:34:28|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_0 1/9/2008 19:35:49||Project communication failed: attempting access to reference site 1/9/2008 19:35:49|World Community Grid|[file_xfer] Temporarily failed upload of dddt0301l0667_ZINC04795388-0000_00_1_0: system connect 1/9/2008 19:35:49|World Community Grid|Backing off 1 min 0 sec on upload of file dddt0301l0667_ZINC04795388-0000_00_1_0 1/9/2008 19:35:49|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:36:04||Access to reference site failed - check network connection or proxy configuration. 1/9/2008 19:36:10|World Community Grid|[file_xfer] Temporarily failed upload of dddt0301l0667_ZINC04795388-0000_00_1_1: system connect 1/9/2008 19:36:10|World Community Grid|Backing off 1 min 0 sec on upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:36:49|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_0 1/9/2008 19:37:40|World Community Grid|[file_xfer] Finished upload of file dddt0301l0667_ZINC01173786-0000_00_1_1 1/9/2008 19:37:40|World Community Grid|[file_xfer] Throughput 539 bytes/sec 1/9/2008 19:37:40|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:38:06||Project communication failed: attempting access to reference site 1/9/2008 19:38:06|World Community Grid|[file_xfer] Temporarily failed upload of dddt0301l0667_ZINC04795388-0000_00_1_1: http error 1/9/2008 19:38:06|World Community Grid|Backing off 1 min 0 sec on upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:38:27||Access to reference site succeeded - project servers may be temporarily down. 1/9/2008 19:39:07|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:39:44||Project communication failed: attempting access to reference site 1/9/2008 19:39:44|World Community Grid|[file_xfer] Temporarily failed upload of dddt0301l0667_ZINC04795388-0000_00_1_1: http error 1/9/2008 19:39:44|World Community Grid|Backing off 1 min 0 sec on upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:39:59||Access to reference site succeeded - project servers may be temporarily down. 1/9/2008 19:40:44|World Community Grid|[file_xfer] Started upload of file dddt0301l0667_ZINC04795388-0000_00_1_1 1/9/2008 19:41:37||Project communication failed: attempting access to reference site The laptops do get rebooted at least weekly when installing updates and virus scans. I know dialup is slow but never this slow. This just started just after or around Christmas. Any help would be nice. Otherwise I may have to move on to another project. (not that I want to).  |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
It worked before and suddenly is does not on all 3 machines. Common denominator? What could have changed overnight? What security software and have you checked their logs? Latest party pooper is an update to Kaspersky!
----------------------------------------Let us know and we delve further.
WCG
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TrustedDragon
Advanced Cruncher USA Joined: Feb 20, 2006 Post Count: 128 Status: Offline Project Badges:
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I have thought about that but WCG is the only project that is having that problem.
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Well second best guess is new member (on BOINC) behind a proxy of some sort which the secure comms cant break thru.
----------------------------------------There's an other thread regarding the proxy problem today.... going to take shuteye now.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Jan 10, 2008 11:17:57 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I'm getting the same error on 17 machines.
----------------------------------------*edit* and it only started today for me. [Edit 1 times, last edit by Former Member at Jan 10, 2008 11:51:11 PM] |
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TrustedDragon
Advanced Cruncher USA Joined: Feb 20, 2006 Post Count: 128 Status: Offline Project Badges:
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Well second best guess is new member (on BOINC) behind a proxy of some sort which the secure comms cant break thru. There's an other thread regarding the proxy problem today.... going to take shuteye now. Been a member since 2006 if that is called "New Member" then I guess I am. I am running a standard dialup with a software type firewall from V-com called SystemSuite 8 (SS8). I been using the same firewall for years since it was SS5. BOINC is listed on the firewall as "Allow" and I have no problems with any other projects. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
The difference with any project and WCG is essentially, that here port 443 is used outbound. If there was a performance change from prior in 'dial up', i suppose meaning 56k download speed and a lower upload, can only think of the security software hashing things up or even the ISP. Maybe set up the debug logging flags in the cc_config.xml to see if that yield more information in the Message log. Here's an FAQ to activate some of the transmission and http flags: http://boincfaq.mundayweb.com/index.php?langu...9401f3b411e2fd047057571b9
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WCG
Please help to make the Forums an enjoyable experience for All! |
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TrustedDragon
Advanced Cruncher USA Joined: Feb 20, 2006 Post Count: 128 Status: Offline Project Badges:
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Just got this error this morning:
----------------------------------------1/12/2008 06:51:24|World Community Grid|[file_xfer] Temporarily failed upload of dddt0301l0703_ZINC03519219-0000_00_0_0: http error 1/12/2008 06:51:24|World Community Grid|Backing off 1 min 0 sec on upload of file dddt0301l0703_ZINC03519219-0000_00_0_0 1/12/2008 06:51:24|World Community Grid|[file_xfer] Started upload of file dddt0301l0703_ZINC03844917-0000_00_0_0 1/12/2008 06:51:38|World Community Grid|[error] Error on file upload: no command 1/12/2008 06:51:38|World Community Grid|[file_xfer] Permanently failed upload of dddt0301l0703_ZINC03844917-0000_00_0_0 1/12/2008 06:51:38|World Community Grid|Giving up on upload of dddt0301l0703_ZINC03844917-0000_00_0_0: server rejected file Anyway my Team is doing a SETI run this weekend so I worry about WCG later. Maybe after I remove it and re-atach later it may fix any problems on my end. I don't think it will make your server like me any better!  |
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TrustedDragon
Advanced Cruncher USA Joined: Feb 20, 2006 Post Count: 128 Status: Offline Project Badges:
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The difference with any project and WCG is essentially, that here port 443 is used outbound. If there was a performance change from prior in 'dial up', i suppose meaning 56k download speed and a lower upload, can only think of the security software hashing things up or even the ISP. Maybe set up the debug logging flags in the cc_config.xml to see if that yield more information in the Message log. Here's an FAQ to activate some of the transmission and http flags: http://boincfaq.mundayweb.com/index.php?langu...9401f3b411e2fd047057571b9 Thanks for the info. I have copied the file and will use it. Is it safe to use that same file for all projects? |
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