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  Thread: No work to process

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Former Member
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shock No work to process
My PC has not processed any work since 1/29. I have not changed any settings in the client application. Does anyone know why my PC is not receiving any jobs to process?
[Feb 7, 2005 11:30:11 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: No work to process
My PC has not processed any work since 1/29. I have not changed any settings in the client application. Does anyone know why my PC is not receiving any jobs to process?


smile Hi fizimble
This appears to be the last time you returned a result
Last Result Returned (UTC) 01/29/2005 13:29:38 [215+ hour(s) ago]

To see if the program is loading when you start your computer, look in
Start/Programs/Startup to see if it contains World Community grid Agent

Do you have the WCG Icon on the TaskBar at bottom right hand side, if so Double Click on it and see below

First question: Is there a percentage showing in the Task Execution Progress Window
If so, Click on the i and look at the graph to see if there is any activity
If the answer to both questions is Yes then let it continue to run
The current Work Unit will complete eventually, or time out and send you a new Work Unit

If the answer to both is No, follow these instructions
Right click on the Task Bar and select Task Manager
Click on Processes and locate Rosetta.exe
Click on Rosetta.exe and click on End Process
Then locate ud.exe and click on End Process
This will close down the WorldCommunityGrid Agent

Go to Start/Programs/World Community Grid
Click on World Community Grid Agent to restart the program
It should now attempt to connect to the server and download a new work unit, providing you are connected to the Internet
If this does not solve your problem, please advise
Regards
----------------------------------------
[Edit 2 times, last edit by Former Member at Feb 7, 2005 1:44:06 PM]
[Feb 7, 2005 1:32:49 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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confused Re: No work to process
Hello,

I have the same problem as the first poster. I have read the Technical help, and adjusted my firewall according to the description, taken down the firewall, used youre suggested metodh, coudent find rosetta, but topped ud.exe to no avail.

Should I reinstall the agent?

Jorgen Nordahl
[Feb 20, 2005 8:02:29 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: No work to process
Hello,

I have the same problem as the first poster. I have read the Technical help, and adjusted my firewall according to the description, taken down the firewall, used youre suggested metodh, coudent find rosetta, but topped ud.exe to no avail.

Should I reinstall the agent?

Jorgen Nordahl

You may want to Uninstall and Reinstall the WCG Agent to see if this will solve your problem
Please let me know how you get on
Regards
[Feb 20, 2005 10:18:32 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: No work to process
Sometimes it helps to just restart your computer
[Mar 3, 2005 11:53:00 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: No work to process
Fizimble and Jorgen,

Have you tried to "Contact Us "?

If you continue to have problems, tech support is only an email away!

Nels
[Mar 7, 2005 1:51:08 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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: No work to process
I have solved the problem by downloading it again, since the file I had on my pc did not work. Thenm all was fine.

Jorgen
[Mar 8, 2005 10:03:16 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: : No work to process
Good work Jorgen! I hope Fizimble had similar success in getting his agent running again.

Nels
[Mar 9, 2005 4:30:34 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: No work to process
Thanks for your help guys. I ran into this problem myself over the past few days. Several attempts to unistall and reinstall without restarting the PC in between was unsuccessful.

I finally uninstalled the software, deleted the installation directory, rebooted the PC, re-installed the agent and registered. Now everything is back to normal.

Thanks again for the info!

Neil smile
[Jul 9, 2005 12:27:49 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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