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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Problems with BOINC client. |
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Thread Status: Active Total posts in this thread: 9
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
i was directed to post in this forum after an administrator has been unable to help me fix a problem. I have downloaded the BOINC client to my work computer but have been unable to connect to any projects with the error of project temporarily unavailable showing up.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi decepticon
----------------------------------------Could you give us a bit more information so that we can help you? 1. What operating system (WinXP, Linux, etc.) 2. What release of BOINC have you installed. 3. Would you cut/paste the messages leading up to and including the error message from the BOINC manager. That should give us a start on resolving this for you. Thanks. [Edit 1 times, last edit by Former Member at Jul 9, 2007 1:15:31 AM] |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges: 
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The proxy server (assuming work connection) must allow a secure upload via socket 443. Is this allowed and is permission granted by the company?
----------------------------------------We assume that you have successfully attached BOINC to worldcommunitygrid.org via tools - attach to project What WCG projects have you checked? It might be worth posting a few BOINC messages here so we can see what is going on. Only FAAH and HPF2 are currently running and have workunits. Some others recently finished.
SUPPORT ADVISOR
Work+GPU i7 8700 12threads School i7 4770 8threads Default+GPU Ryzen 7 3700X 16threads Ryzen 7 3800X 16 threads Ryzen 9 3900X 24threads Home i7 3540M 4threads50% |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
thanks for the reply, im running an operating system WinXp with Boinc version 5.8.15 the message log is as follows: 09/07/2007 08:19:41||Starting BOINC client version 5.8.15 for windows_intelx86 09/07/2007 08:19:41||log flags: task, file_xfer, sched_ops 09/07/2007 08:19:41||Libraries: libcurl/7.16.0 OpenSSL/0.9.8a zlib/1.2.3 09/07/2007 08:19:41||Data directory: C:\Program Files\BOINC 09/07/2007 08:19:41||Processor: 2 GenuineIntel Intel(R) Pentium(R) 4 CPU 3.00GHz [x86 Family 15 Model 4 Stepping 3] [fpu tsc pae nx sse sse2 mmx] 09/07/2007 08:19:41||Memory: 1014.02 MB physical, 1.87 GB virtual 09/07/2007 08:19:41||Disk: 69.64 GB total, 64.17 GB free 09/07/2007 08:19:41||No general preferences found - using BOINC defaults 09/07/2007 08:19:41||This computer is not attached to any projects 09/07/2007 08:19:41||Visit http://boinc.berkeley.edu for instructions 09/07/2007 08:19:43||Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php 09/07/2007 08:29:43||Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php im not sure if wcg is still running but my computer has been unsuccessfully trying since i first registered it when wcg did still have projects to download. Hope this helps. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
hi decepticon,
----------------------------------------strano... could not find posts by you from before today: At your own peril, will you please talk to your system administrator at work to see what security, particular firewall and proxy features might be in place. BOINC needs to be able to use port 80 and 443 outward to WCG to make a secure connection at IP 129.33.89.134 (129.33.89.133 for none secure). If you open a command window (Start Menu, Run, type 'cmd' and enter) and type "ping 129.33.89.134" and enter, it might already tell you if you can get thru at all. All your parameters are fine and now BOINC is trying to first time retrieve the preferences from the WCG website which are usually the defaults. Also, will you visit the Projects Tab and see if WCG is listed as project. If so, select it and hit the 'Update' button in left margin of the agent. (that's in the advanced view as the WCG package first opens in so called 'simple view') WCG is definitely running and if you check My Grid > My Projects on the website, you should see 4 projects listed of which Genome Comparison and Help Cure MD are finished. Soon a few more new phases and projects will be added.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Jul 9, 2007 6:03:53 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi
thanks for the fast reply. Id much prefer not to talk to my system admin about breaching firewalls, but did try to ping the address given to no luck. (operation kept timing out) is there any ways to bypass this? (enabling port 80 and 443) |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi thanks for the fast reply. Id much prefer not to talk to my system admin about breaching firewalls, but did try to ping the address given to no luck. (operation kept timing out) is there any ways to bypass this? (enabling port 80 and 443) In other words you are saying that you have loaded WCG un-officially without your companies permission....not a good idea! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
In other words you are saying that you have loaded WCG un-officially without your companies permission....not a good idea! Scribe is quite right. In many companies, running unauthorized software can get you fired! If, however, you have their permission, there is no way around enabling ports 80 and 443. [Edit 1 times, last edit by Former Member at Jul 9, 2007 7:54:31 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I should perhaps add that running WCG without permission breaks the WCG licence agreement. Does your company give you implicit permission to install software? If you don't have explicit permission (the best way) then check your computer use policy. Most companies only allow work related software to be installed, if they allow it at all.
Ports 80 and 443 are the normal HTTP and HTTPS ports, they are not normally blocked. I am inclined to think you need to configure a proxy. Speak to your sysadmin. |
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