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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: Client soft ware hanging up on all machines for last 2 weeks or longer. |
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Thread Status: Active Total posts in this thread: 16
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zorkon ii
Cruncher Joined: Apr 27, 2007 Post Count: 11 Status: Offline Project Badges: 
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Sekerob,
The exact message is: Something in your machine is making the grid project program repeatedly crash and contact the server every few minutes, thus not doing any useful work. Please scan for viruses, check you virtual memory settings and see the instructions at the worldcommunitygrid.org web site in the Forum "Known issues" under "Agent communicates with server frequently." If these do not fix the problem, please use the "Contact us" link on the web site for further help in finding the problem. Thank you. If the person that writes the error messages reads this, you are missing an "r" just before the phrase "virtual memory". It seems to be triggered when my internet connection has a problem and it tries to send a workunit result. I currently seem to be running Genome Comparison work units mostly if that makes any difference. |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges: 
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Something certainly seems unstable.
----------------------------------------Any overclocking going on? Is it out of workspace? Get rid of temp files and defrag hard drive.
SUPPORT ADVISOR
Work+GPU i7 8700 12threads School i7 4770 8threads Default+GPU Ryzen 7 3700X 16threads Ryzen 7 3800X 16 threads Ryzen 9 3900X 24threads Home i7 3540M 4threads50% |
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zorkon ii
Cruncher Joined: Apr 27, 2007 Post Count: 11 Status: Offline Project Badges:
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Something certainly seems unstable. Any overclocking going on? Been running the same speed since it got here as a Athelon 2500+ many years ago. Is it out of workspace? Get rid of temp files and defrag hard drive. Have 20-30 gig free on boot drive on this one. Wife's machine probably has 100 gig free, laptop less. They all do it with same error message. Occurs randomly. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Do you want us to take this to the techs? If you're happy crunching with BOINC, then I don't see any need to waste their time. On the flip side, other people may (rarely) be also affected by this problem, whatever it is.
Your call. |
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zorkon ii
Cruncher Joined: Apr 27, 2007 Post Count: 11 Status: Offline Project Badges:
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Didactylos,
Thank you. I've just moved the first client, (my box) to boinc. I'll probably move the others as well, as it seems to have a nice interface, and you say it is the way to go. If you could pass it along for the benefit of those that might want to use the ud client, I'll do what I can to help find the problem. After tomorrow, however, I'll be out of pocket for a few days. (the boxen will still be crunching if all is well.) I am mildly offended though, to have my machine that doesn't get rebooted every month referred to as unstable. I ran Win 95 and win 98 Beta, I tried to use Pinnacle disk writing software some years ago. I've seen unstable, this ain't it! For what it's worth, my newsreader loses connection from the newsserver 3 or 4 times per 24 hours on good days. I still feel that my events are triggered when it tries to send a result when the net is down, retries or something, then goes off to the trying too many times, you're crazy, mode. I'll leave it to you, if you think it's worth fighting for someone else, I'll try to help. Otherwise, I'll just move to boinc. Thanks again Mikey |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Unstable computers are just the most common cause of this particular problem. However, since this is the second report of the warning relating to network problems, I think involving the techs is the right thing.
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