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Re: Result Status Giving Error

My up loading is working fine, so maybe the download works also? It is only the 'Reporting' that is giving the Internal server error....plus of course trying to look at Results....so maybe it is only the Results part that is busted and the work allocation part is ok?
[May 25, 2007 8:35:42 AM]   Link   Report threatening or abusive post: please login first  Go to top 
ANCHULA-MARK
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Re: Result Status Giving Error

My up loading is working fine, so maybe the download works also? It is only the 'Reporting' that is giving the Internal server error....plus of course trying to look at Results....so maybe it is only the Results part that is busted and the work allocation part is ok?


Nope does not download either......bad time as we were due to start a three days of WCG crunching on our team today. sad
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[May 25, 2007 8:47:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Result Status Giving Error

My up loading is working fine, so maybe the download works also? It is only the 'Reporting' that is giving the Internal server error....plus of course trying to look at Results....so maybe it is only the Results part that is busted and the work allocation part is ok?


Nope does not download either......bad time as we were due to start a three days of WCG crunching on our team today. sad


On the upload side only the 'Ready to Report' failing indicates that the function called 'Scheduler' is off-line. Here's a diagram of the WCG structure:

http://www.worldcommunitygrid.org/forums/wcg/...d=4925&offset=0#89228

The centre piece was the one being replaced yesterday, and from the different messages it looks like the feeder / scheduler combo went off line.
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[May 25, 2007 9:11:27 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Result Status Giving Error

Thanks for the clarification Sekerob. Do you by chance know when this issue will be resolved?
[May 25, 2007 10:04:27 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Result Status Giving Error

Given the time differential from Tx to UTC, guess it will be about 15:00 CET that the techs will hit the office. Add an hour or 2 for problem diagnostics and re-routing. Myself, i keep the buffer at 2.5 days (set in My Grid > Device Manager > Device Profile > Custom Profile), so never run idle. Default is 0.3 days (7.2 hours of buffered work).
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[May 25, 2007 10:16:06 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Bubben
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Re: Result Status Giving Error

I´m also getting error messages:

2007-05-25 12:04:20|World Community Grid|Requesting 51136 seconds of new work, and reporting 13 completed tasks
2007-05-25 12:04:25|World Community Grid|Scheduler request failed: HTTP internal server error
2007-05-25 12:04:25|World Community Grid|Deferring communication for 1 hr 41 min 32 sec
2007-05-25 12:04:25|World Community Grid|Reason: scheduler request failed
2007-05-25 12:13:15|World Community Grid|Sending scheduler request: To fetch work
2007-05-25 12:13:15|World Community Grid|Requesting 51642 seconds of new work, and reporting 13 completed tasks
2007-05-25 12:13:20|World Community Grid|Scheduler request failed: HTTP internal server error
2007-05-25 12:13:20|World Community Grid|Deferring communication for 1 hr 22 min 19 sec
2007-05-25 12:13:20|World Community Grid|Reason: scheduler request failed
crying
[May 25, 2007 10:16:56 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Result Status Giving Error

Given the time differential from Tx to UTC, guess it will be about 15:00 CET that the techs will hit the office. Add an hour or 2 for problem diagnostics and re-routing. Myself, i keep the buffer at 2.5 days (set in My Grid > Device Manager > Device Profile > Custom Profile), so never run idle. Default is 0.3 days (7.2 hours of buffered work).


Thanks for the tip. I will adjust this.
[May 25, 2007 10:27:37 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Result Status Giving Error

If using Firefox, get the BOINCstats add-in. It shows the project personal BOINC statistics from the WCG server in the status bar (see screen print in this post. If it prints "Data Unavailable", you know parts of the system are down, without having to hit 'update' in BOINC. Anyway BOINC recovers automatically when the servers are back up, so it's not adding any function to ping the servers.

Added: knreed just posted:
Re: Is there a problem?

After about 20 hours of operation, the MySQL database crashed. I have started it back up and it is running now. We are investigating what caused it to crash.

Members should be able to get work now and return results.
[May 25, 2007 1:26:14 PM]

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[Edit 1 times, last edit by Sekerob at May 25, 2007 12:32:34 PM]
[May 25, 2007 10:36:07 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
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Re: Result Status Giving Error

Given the time differential from Tx to UTC, guess it will be about 15:00 CET that the techs will hit the office. Add an hour or 2 for problem diagnostics and re-routing. Myself, i keep the buffer at 2.5 days (set in My Grid > Device Manager > Device Profile > Custom Profile), so never run idle. Default is 0.3 days (7.2 hours of buffered work).


Thanks for the tip. I will adjust this.

Individual statistics are run at 1200 UTC. Individual and team statistics are run at 0000 UTC. The offset can change with/without YOUR daylight savings time, if any.

I am seeing the same problem. It took the upload but does not want to report. I have enough workunits for another day or two.

OK. The report just ran here. It could have been the 1200 UTC statistics just finishing. I usually have to stay connected for awhile before it decides to do some downloads.
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[Edit 1 times, last edit by retsof at May 25, 2007 1:10:15 PM]
[May 25, 2007 1:08:33 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Result Status Giving Error

knreed posted in a parallel thread on the same BOINC outage today:
Re: Is there a problem ?

We have been going through a process of increasing the resources on the server side for the BOINC grid. The database migration was the last major piece of this work. Unfortunately, when you are doing this type of change on a live system, even when you have rehearsed it ahead of time on development systems, there are often unexpected problems. The outage earlier today was one of those. We have now identified the cause (some resource limits were changed to the account that the mysql server was started on following a change yesterday to make bash the primary shell for the account). This has been fixed and the server is operating very well.

The changes involved in this migration were:

Linux -> AIX
MySQL 4.1 -> MySQL 5.0
4GB RAM -> 8GB RAM
2 Processor -> 4 Processor

We do apologize for the inconvenience and concern that this outage has caused our members. However, the changes that we have been doing (and now have mostly completed) provide us with a significant increase in capability for the BOINC grid to handle significantly more clients working at World Community Grid.
[May 25, 2007 4:08:03 PM]

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[Edit 1 times, last edit by Sekerob at May 25, 2007 3:17:51 PM]
[May 25, 2007 3:16:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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