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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: UD.exe has disappeared from my computer |
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Thread Status: Active Total posts in this thread: 7
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Baywhale
Advanced Cruncher Joined: Apr 18, 2006 Post Count: 88 Status: Offline Project Badges: 
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I've restarted my PC and the grid agent hasn't opened up – I've gone to the shortcut on the programs file and it no longer points to the grid agent. The search function came up with nothing. In the WCG folder there are several .exe files with longer file names (such as ud_12980724.exe) – but the ud.exe file itself is absent.
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
You are the likely 'user' of Norton or Symantec AV..... visit this thread:
----------------------------------------http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=12423
WCG
Please help to make the Forums an enjoyable experience for All! |
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Baywhale
Advanced Cruncher Joined: Apr 18, 2006 Post Count: 88 Status: Offline Project Badges:
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Thanks for the quick reply, Sek, I am indeed a Norton Security user, I'll go search out the quarantined file.
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Baywhale
Advanced Cruncher Joined: Apr 18, 2006 Post Count: 88 Status: Offline Project Badges:
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I did restore the quarantined file from within Norton – however ud.exe hasn't reappeared and the grid agent is therefore still not visible. I've restarted and instigated another full system scan. No doubt I'll be updating you on what happens.
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Baywhale
Advanced Cruncher Joined: Apr 18, 2006 Post Count: 88 Status: Offline Project Badges:
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No information from the further scan. I've downloaded another copy of the agent.
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
You need to set the Exception/Ignore rule for UD.exe in the AV software like mentioned in the other threads, else it will do the same all over again.
----------------------------------------Remove the exception, when its confirmed that Symantec has fixed it and you have received the AV updates.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Mar 20, 2007 11:53:34 AM] |
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Baywhale
Advanced Cruncher Joined: Apr 18, 2006 Post Count: 88 Status: Offline Project Badges:
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Thanks, Sek, so far Norton has let it be but I'll get round to it later tonight
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