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Thread Status: Active Total posts in this thread: 11
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
This is a work in progress, capturing ideas for incorporation into an error reporting form.... agent focussed at this time. Feel free to add suggestions on this particular subject including proposals if things are not "layman" enough:
----------------------------------------Problem reporting for the Client performing the Science computations:
For BOINC, look in the message log file "stdoutdae.txt" for anything that is related to the invalid Work Unit error like memory alerts... disk or ram and copy past into your post. For other On-Line assistance:
Ideally we would have a formal error reporting tool, that would flow into a Knowledge Base (KB), but that's dreamworld for now. The idea is to copy past the Questionnaire into a post and add the information behind it, so we all know which items of interest have been completed. Maybe we could get a permanent error reporting link to the form in the Forum header section once fully matured? (hint hint) We thank u for completing the form, sharing ideas for improvement in this thread and posting the Q&A with your issue query including any screen-prints. You can send us the form, use copy/paste with any screen-prints thru a Contact_Us email. It will assist the support staff, who will endeavour to provide a response as soon as technically possible. Be patient as a reply can take a few days. In the meantime read the fora, as a problem sometimes does not come alone and more members might experience the same issue momentarily.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 23 times, last edit by Sekerob at Apr 7, 2007 2:46:45 PM] |
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awpollak
Cruncher United States of America Joined: Jan 25, 2007 Post Count: 45 Status: Offline Project Badges:
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It would be nice to be able to search within specific forums. Nothing too pressing or urgent, but helpful to further pinpoint a thread that a user knows exists but didn't think they needed at the time they first read it (and as a result, they didn't bookmark it or add it to their watch list).
For example, if I enter into the Genome Comparison forum from the Index, any searching I do with the handy bar up top returns results from every forum. Now, better searching can always be accomplished via better key term choices. However, a simple radio button labeled "Search only within this forum" would further narrow searches. Like stated above, this isn't a urgent demand, just perhaps eventually should get done if others agree with me. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello moped12,
The 3rd line in Search is 'In Category/Forum'. Use the drop down menu to select the forum you want to search in. The default is 'All forums'. Lawrence |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Added sample Search form to find the OP (Opening Post) and additional points related to hardware and software changes & testing and provision of screen-shots.
----------------------------------------Please keep it coming laymen, lads & lassies
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Feb 21, 2007 9:57:58 AM] |
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awpollak
Cruncher United States of America Joined: Jan 25, 2007 Post Count: 45 Status: Offline Project Badges:
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Hi lawrencehardin,
Thanks. I guess I never tried the Search link on the bar. In my post, I was refering to the box on the right, located under the "Help" button. However, the search link seems to satisfy the need to look within a specific forum. Thanks again |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Have added few questions related to WCG(UD) Agent (potential conflict due multiple copies of e.g. UDTAPI.DLL.)
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WCG
Please help to make the Forums an enjoyable experience for All! |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Have added 2 questions regarding the default Internet Browser and the cleaning of Cookie and Webpage caches !!!!!
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WCG
Please help to make the Forums an enjoyable experience for All! |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
A new copy: and still a work in progress, capturing ideas for incorporation into an error reporting form.... agent focussed at this time. Feel free to add suggestions on this particular subject including proposals if things are not "layman" enough:
----------------------------------------Problem reporting for the Client performing the Science computations:
For BOINC, look in the message log file "stdoutdae.txt" for anything that is related to the invalid Work Unit error like memory alerts... disk or ram and copy past into your post. For other On-Line assistance:
Ideally we would have a formal error reporting tool, that would flow into a Knowledge Base (KB), but that's dreamworld for now. The idea is to copy past the Questionnaire into a post and add the information behind it, so we all know which items of interest have been completed. Maybe we could get a permanent error reporting link to the form in the Forum header section once fully matured? (hint hint) We thank u for completing the form, sharing ideas for improvement in this thread and posting the Q&A with your issue query including any screen-prints. You can send us the form, use copy/paste with any screen-prints thru a Contact_Us email. It will assist the support staff, who will endeavour to provide a response as soon as technically possible. Be patient as a reply can take a few days. In the meantime read the fora, as a problem sometimes does not come alone and more members might experience the same issue momentarily.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 4 times, last edit by Sekerob at Jun 4, 2007 10:43:25 AM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
April 5'07: Added info for BOINC where to find old/archived error messages and activity transcriptions.
----------------------------------------April 21'07: Added question if BOINC is stock / official release or home build or alternate source. May 04'07: Added question regarding Remote Control software.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at May 4, 2007 6:07:15 AM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
A newest copy v. 2.19: And still a work in progress, capturing ideas for incorporation into an error reporting form.... agent focussed at this time. Feel free to add suggestions on this particular subject including proposals if things are not "layman" enough. Some giddy stuff added where one at first thinks like "never thought that possible" and it is:
----------------------------------------Problem reporting for the Client performing the Science computations:
For BOINC, look in the message log file "stdoutdae.txt" for anything that is related to the invalid Work Unit error like memory alerts... disk or ram and copy/paste into your post. For other On-Line assistance:
Ideally we would have a formal error reporting tool, that would flow into a Knowledge Base (KB), but that's dreamworld for now. The idea is to copy/ paste the Questionnaire into a post and add the information behind it, so we all know which items of interest have been completed. Maybe we could get a permanent error reporting link to the form in the Forum header section once fully matured? (hint hint) We thank u for completing the form, sharing ideas for improvement in this thread and posting the Q&A with your issue query including any screen-prints. You can send us the form, use copy/paste with any screen-prints thru a Contact_Us email. Attach the following files to your support request, ideally zipped (BOINC clients only):
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 4 times, last edit by Sekerob at Jul 19, 2007 5:16:00 PM] |
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